Residence Inn by Marriott Virginia Beach Town Center

The location was easy to find. We arrived early and was allowed to check in. Once we got to our room we noticed our reservation request for 2 queen beds was not honored. We went back to the front desk after being informed the place was totally booked. Mr. Keith and Mr. Richard worked really hard to help accommodate us. We ended up getting a nice upgrade which worked out so well. The room was amazing. Very clean and cozy. I'm truly grateful for both guys making our short stay a memorable one. We enjoyed the concert and was able to get some rest.

I didn't like the fact that my request for 2 queen beds was changed when bookong.com submitted the information. Mr. Keith stated the information received from booking.com didn't match what I had. In the future please be sure to only provide what the consumer is requesting or contact them before making changes. Mistakes like this could have ruined our girls trip.

Our family was traveling to the area for our annual beach vacation. We like to arrive a day early and stay in the area for a night. The suite rooms here were excellent. Having the kitchen area was great as we have young children. The rooms were clean and our request for two adjoining rooms was fulfilled. We booked through a third-party site and there was an issue with the charge for the rooms. The hotel staff was very friendly and accommodating. They helped us resolve the issue quickly. Breakfast was very good as well. We are planning on staying here again for our trip next year!

The building is located in a very convenient location. The staff is very courteous and helpful. The breakfast was great. Very clean and cared for building. Nice pool, a cozy little gym. Overall a pretty great inn.

The rooms are starting to show wear and tear a little - the couch had a small gouge in it and one of the outlets on the desk was not secured by screws. However there wasn't anything major - everything else was great.

The breakfast was one of the best that I've experienced

Booking had my room listed as a 2 queen..but when I arrived the room was a one king with a pull out couch..the hotel was sold out but it wasn't their fault as the booking app had the room lised as something else...It was very uncomfortable for adults to lay on a pull out couch with a mattress that was a inch thick..next time I will not be using the app