Halekulani Okinawa

We had breakfast at the Shiroux Innovative 3 mornings preferring that to House Without a Key. Beautifully presented and great service. There were 6 of us.

A few too many rules at the pools i.e. my Grandson came into the Adults only pool just to get sunblock from his mother and was immediately told to leave. A bit rude. On the first day I was at the Orchid Pool and moved my deckchair sideways to get into the sun and someone in a cabin behind my chair complained to the pool staff, she was rude wouldn't wait for me to move I am 70 and not as agile as she was, therefore the adults didn't go to that pool from then on. A bit of a struggle with communication with some staff.

Beautiful, clean, lots of different options for pools. Breakfast quality was high. Service excellent. Nothing too much trouble. Very relaxing.

There appear to be too many bedrooms for the number of breakfast rooms. The queuing system isn’t ideal and the way the reservations for dinner work didn’t make any sense to me. We struggled to get tables at the times we wanted despite it appearing there was plenty of room when we arrived just a little later. Obviously people come and go but that wasn’t it.

What I liked most was the sense of peace the resort offers. The stunning ocean views, crystal-clear waters, beautifully designed property, and impeccable service made it the perfect place to disconnect and unwind. I also truly appreciated how the culinary team thoughtfully created a dedicated vegetarian menu upon request, making us feel genuinely cared for. Every staff member we interacted with was warm, courteous, and eager to help, making the hospitality feel personal rather than transactional.

There wasn't much to dislike, but there are a few areas that could be improved. The pools close quite early, which limits the opportunity to enjoy them in the evening. The resort is about an hour from the airport, and taxi fares are expensive, so a complimentary airport shuttle would be a valuable addition. Also, if you're visiting in late July, be prepared for intense heat and humidity, which can make outdoor sightseeing and even spending extended time outside the resort less enjoyable during the day.

Beautiful place but Not foreigners friendly. And if you have tattoos (even the smallest one) don’t come. You’re not welcomed. Not for tourists.

As said before. Not foreign friendly. Kids friendly only for locals. The pressure was not needed during holidays. We really didn’t feel welcomed.