B&B HOTEL Brussels Centre Louise

Personale gentile, camere pulite.. Lodevole l'acqua e le tisane gratis e la possibilità di noleggiare l'ombrello

Scala non pulitissima, posizione non centralissima, ma servita dai mezzi, terzo letto non comodo

Posizione buona. Camera confortevole, ampia, dotata di tutti i confort. Apprezzati i servizi fra cui palestra (utilizzata) e il dispenser di bibite al piano della camera.

Nulla da suggerire

Great property, right what we were looking for. Everything worked well. Special mention to Helga, the night receptionist. She is an incredible professional and such a valuable asset to this property!

The room was pretty and clean. Also the location of hotel was great. Breakfast was really good.

Unfortunately we experienced really unpleasant situation. We left our room in the morning and after all day outside we came back to open room - doors were open, lights on… The cleaning lady forgot to lock the door after cleaning and left it open all afternoon or day, we don’t know. We were lucky, since our stuff was there. The solution of this situation was absolutely inadequate - they just offer us free drinks and even if they promised to keep in touch, they never really did. Also what’s funny to me - I have to pay 150 euros deposit, it’s three days after our check-out and I still didn’t receive this money back even if only problem was on their side, not ours. After this experience I think they should be more concerned about their services and workers.