Stellenbosch Manor

good

the outside was srruffy and I thought there would be a spa their. Location would have been better in town

staff members were courteous and attentive

While the room had a thermostat, the building did not.

Beautiful manor in excellent location! Very friendly welcome, extra parking arranged with no problem!

Liked everything.

The location, secured parking and walking distance to the town. The bed and mattress was super comfy, the room laid out well providing a luxury feel. The bathroom was spacious, really good shower power and was bright & airy.

Staying in the pool accommodation as there was no privacy from 7am staff laying tables outside our bedroom and the gardener clearing/sweeping outside our room from 7am waking us up and we were not able to open curtains due to the gardener working around our room and residents having breakfast served within visible viewing distance of our room. Staff & manager leave at 6pm and there is nobody around should you want ice, cutlery or plates we had to take off the breakfast tables. The swimming pool desperately needs a filter system that is on all day as trees overhang the pool where leaves and dirt drop into the pool constantly especially when windy. The pool has only 4 sun beds and when the manor is full residents are unable to stay around the pool due to lack of beds. There are 4 bean bag type loungers which get super hot when it is sunny and are on a grass area not around the pool. Breakfast was good when staff remembered orders. We continuously had to ask for butter, more bread and coffee from the machine. The staff were lovely but did struggle with understanding, language and remembering what was required for breakfast. Food was good, loved the poached eggs and jams. We did not feel Stellenbosch Manor was a 4* hotel not enough attention to detail and staff not on hand when you needed them.