We showed up and two large dogs and two large men assured us we were not welcome on the property, left us scrambling for a safe place to stay at 11:30 at night w three kids, what a nightmare in real time, next morning 6 hours on the phone with support, still made us pay for our new room out of pocket…no support just lip service…

Facilities were not as expected

Facilities were not as expected

We stayed at the Rosecliff Villa for my birthday over the July 4th weekend and absolutely loved it! I was kind of worried because there were no reviews so I wasn't sure what we were getting ourselves into. The property is far enough away from all the hustle and bustle of Negril but still close enough to attractions such as Rick's Cafe and Margaritaville. We didn't realize that the home came with a personal concierge, so to speak, so it was a great surprise! Mario (personal concierge) was wonderful, a great cook and very knowledgeable about the best spots to visit. He was super approachable and I don't think we could've asked for a better person to have on property with us. The villa is kind of hard to find on GPS since there is no address for it yet but Mario and Steve (the owner) gave great directions. It is kind of in the local area which we appreciated because there weren't too many tourists and it allowed us to experience Jamaica. Roads on the way up have a lot of pot holes so be mindful when renting a vehicle (you will need a vehicle). I would like to mention that there wasn't always hot water (usually if you took a shower in the middle of the day you could get some hot water- I think the sun warms it up during the day but we weren't sure), which didn't bother us. It's a developing country and not a resort so I wasn't blindsided by the fact there might not be any, and quite frankly after spending the day in the sun, you probably want to take a cold bath. Overall, the property was amazing, Steve was great and very easy to work with and Mario was also great-- make sure you let him cook for you at least once during your stay, it was seriously thee bomb . com. Should we visit Negril again, we will be staying at this property. Thank you Steve for having us! -Vanity

We stayed at the Rosecliff Villa for my birthday over the July 4th weekend and absolutely loved it! The property is far enough away from all the hustle and bussle of Negril but still close enough to attractions such as Rick's Cafe and Margaritaville. We didn't realize that the home came with a personal concierge, so to speak, so it was a great surprise! Mario (personal concierge) was wonderful, a great cook and very knowledgable about the best spots to visit. He was super approachable and I don't think we could've asked for a better person to have on property with us. The villa is kind of hard to find on GPS, since there is no address for it yet but Mario and Steve (the owner) gave great directions. It is kind of in the local area which we appreciated because there wasn't too many tourists and it allowed us to experience Jamaica. Roads on the way up have a lot of pot holes so be mindful when renting a vehicle (you will need a vehicle). I would like to mention that there wasn't always hot water (usually if you took a shower in the middle of the day you could get some hot water- I think the heat warms it up but we weren't sure), which didn't bother us. It's a developing country and not a resort so I wasn't blindsided by the fact there might not be any. And quite frankly after spending the day in the sun, you probably want to take a cold bath. Overall, the property was amazing, Steve was great and very easy to work with and Mario was also great-- and make sure you let him cook for you at least once during your stay, it was seriously thee bomb . com. Thank you Steve for having us!