Great location. Responsive staff at the Rentals Collection. We appreciate your assistance!

I would recommend to provide extra toilet paper (had to buy extra toilet paper) and towels and soaps. And get rid of the black mold/mushroom on the ceiling in the kitchen. Your service is excellent and made it convenient to get the keys after hours. This is helpful especially for those who get delayed flights. Everything went smoothly. Thank you

Easy walk to old town and dining/shopping. Apartment in good. Condition and had everything available that was needed.

Check in and parking are a bit convoluted. You have to go to an office in town (with no parking to be found) to pick up the key. Then you have to drive around to (and find in a busy city) the entrance to the underground parking - which by the way is 26 euro PER DAY. After you negotiate all of that you have to walk about 3-4 minutes to actually get to the apartment. There is a wheel chair lift for bags to get to the 1st floor where there is an elevator to get you to the apartment. With all that said - plan to get in early and not when you are tired - this can all be frustrating . Will be easier if you are traveling very light or with no car. The apartment is great - very spacious, spotlessly clean and fully equipped. Just two of us but would be very comfortable for 4. Two bathrooms is always a big plus and hard to find. The washing machine was great to have and they have lines outside the kitchen window to hang clothes. No clothes pins so either bring some or walk a few blocks to a little store and they have them. The apartment is very, very noisy from neighbors. upstairs residents are up at 7 am each morning clomping around on the wood floors for about 2 hours. It is LOUD. During our visit the next door neighbors were also doing all kinds of hammering, sawing and noisy work from early morning to early evening. Hopefully this does not happen all the time but we were there 4 days and it happened 2.5 of those days. You hear no street noise. No windows to street - only open to back with a view of other windows of apt. Buildings. The staff is great to work with - very responsive and speak English - and I imagine many other languages. Apartment was just as represented in pictures and descriptions . It is in the perfect location to enjoy San Sebastián - you can walk everywhere.