Imposante Anlage, super Lage!

- Staff was very helpful and friendly - Pools for kids (although the water was very cold. They don't heat them) - Playground and entertainment for children - Beach close to the hotel - Free towels for pool were provided - Free WIFI - AC

- The bathroom was very small, and the toilet that smelled like urine all the time(although we also tried to clean it) - The room was not oft cleaned (2 times in 8 days). Wednesday and Sunday they don't clean the rooms. The problem was that they don't manage to clean all the rooms until 12:00 all the time and they don't clean in the afternoon. My kid had to sleep from 12:00 so we had to come back in the room then. - The beds were awful. We booked one bedroom apartment (2 rooms). In both of the rooms there were 2 joined 1 person beds on rolls which they moved apart when you sat in them. Our kid was sleeping with us in the middle, so a bit stressful during night. The mattress were very high, and I've scratched my leg in one of the bed springs which was coming out. - On the balcony was always smelling like sewage or food from restaurant. - Furniture and equipment was quite old. In the kitchen the drawers were dirty. - Because the kitchen doesn't have a dishwasher, "clean" is relative to each person. Because of this we had to clean the dishes before using, they were dirty. - Nosy from the street and supplier trucks. - WIFI not working in all the rooms. - for almost all kids activities you have to pay extra(for All Inclusive also). Not related to the hotel, but the area: - very few restaurants and very expensive. Cheaper to take a bus and eat in Can Picafort city center(3 bus stations). - very expensive supermarkets, even 3x more expensive then the ones from Can Picafort center. - In September were very big waves, because of this is was difficult for small kids to play in the water.

La comida excelente con muchaa opciones y super fresca. Los niños tenian su propio buffet con bastante variedad. Las habitaciones comodas y con buen balcon.

El.aire de la habitacion no iba bien, llamamos y vinieron muy rapido a solucionarlo. Algunos horarios del comedor eran muy concurridos pero el personal muy amable y dispuesto.

Localizqre, ai tot ce iti doresti la hotel si langa

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Location Atmosphere Access to the beach Overall service

Beds. Mattresses need to be changed

Parfait en famille, il y a tout ce qu'il faut pour tout le monde, personnel très agréable et efficace, tout est fluide, pas ou peu d'attente malgré le monde, plage, location de voiture, pharmacie, arrêt de bus......tout est accessible à moins de 5 minutes à pieds, aucun problème d'accès avec une poussette ou autre fauteuil roulant.

J'ai personnellement eu un peu de mal avec la nourriture, mais c'est varié et il y a tout ce qu'il faut pour tout le monde.

Location

Wifi and mattress

The pool. And the few steps away of it to the beach.