Mayan Spirit

The place is great. We had the best room and it was fantastic. The view it’s mind blowing. Very clean, nice bed, they always provided us with water and the boat rides they mention in the description.

Unfortunately, there was a misunderstanding due to a lack of communication on their side regarding the prices and what was or wasn’t included. At the last minute, we were presented with additional charges, which led to an argument. After that, the atmosphere no longer felt pleasant, and we were left with a sense of mistrust. We even offered to pay immediately, but they told us it was not necessary and that settling everything at check-out would be fine. However, only five minutes after that conversation, I noticed that the money had already been deducted from my bank account, which made us feel quite uncomfortable. Because of this, we went back to reception and paid the remaining balance straight away. Next day, even though we were offered to check out somewhat later, they mode the checkout time earlier without explanation so we were left with the feeling that it was due to this situation.

The views were incredible, from the garden to the lake I really enjoyed every moment of my stay. The staff was very respectful and responsive. Overall, I really loved my time at Mayan Spirit and can't wait to come back!

The room is fairly basic but comfortable and clean. As others have said the bathroom has a slight odor but overall its a great place to stay and I would come back.

Loved the quiet location across the lake where we could swim and paddle board. It was so easy to get back and forth to the island too.

Some small basic amenities would have made the stay much more comfortable. There were no towel rails in the bathroom or anywhere to put our clothes / things. And no accessible place to fill up your own water bottle. You have to ask the staff each time which is inconvenient.

.

.