The Gallery Hotel Nai Harn

Location, room size, swimming pool

Breakfast….better to book without and eat outside

As it was low season the breakfast buffet was not operating. The staff was gracious, and offered a few items that were well prepared. My compliments top the staff for making an extraordinary effort to make our breakfasts enjoyable. The room maintenance and cleaning services were very efficient. The staff was very professional and easy to work with around our schedule of activities.

I didn't find the room furnishings to be up to par for my needs. I would have like a couple of comfortable chairs rather than the single swinging chair that occupied a corner of the room. I would also have appreciated a taller desk to work at for the few times I needed to use my computer to accomplish some necessary tasks. As we occasionally wanted to warm some food brought from outside, we would have appreciated a microwave oven in the room.

The room was very spacious, both indoor and even the terrace. All rooms face the pool area, with a lovely garden / pool view. It was very quiet and could really relax and enjoy the surroundings. The pool is MASSIVE! and very modern. Hotel is walking distance from the beach and restaurants, however, allocated in a quiet area, where it is easy to relax and have a goodnights' sleep. The gym was well equipped and overlooking the pool as well.

The buffet breakfast was a bit restricted, but I think it was due to the low season and being the only guest opting for the breakfast option. The A la Carte options were good and the service was always with a smile :)

Room was comfortable and clean, shower was good, staff were pleasant.

When we first arrived and started to get settled in our room, the air con switched off after just 10 minutes, we switched it back on, but it happened two more times. We called reception, they came twice to look at it and told us it was fine. It wasn't. On the third attempt I had to ask to move rooms, they needed to speak to the manager before we could move rooms which took another 15 minutes. The hotel was not busy with plenty of free rooms, I feel this shouldn't have taken so long to rectify. The gardens and yard area seemed unkept. Lots of weeds and a bit overgrown.