The location was absolutely perfect: very central so we were able to walk everywhere. The host was very responsive as well

Unfortunately it seemed a little dirty. When we walked barefoot on the floors, the bottoms of our feel turned black. The beds and pillows were not very comfortable: we all woke up with sore necks and backs. Offering some regular pillows for the beds instead of just pillow shams would go a long way.

Great location and very comfy

Excellent flat very comfortable with all the facilities we needed and more , very central , within walking distance of all the major sites , suitable for all our needs .

A slight negative was that the entry details were difficult to understand .

Very clean, excellent location. Really well maintained, especially in terms of cleanliness. They also let us stay late to check out.

Heater in living room wasn't working and property manager said he would come look at it the next day. I contacted the next day and he said he was busy and made no effort to fix it or bring a space heater, just told me to blast the heaters in the bedrooms. Finally fix myself, but this was unacceptable during the winter. Beds were uncomfortable (basically Ikea fold out things..my mother's had a big divit in it). Pick up service wasn't great. The taxi was not at the airport when I arrived so I had to wait around for him. Then dropped me in front of the apartment at night all alone and I had to stand in the cold and message to tell them I was there. I would have liked to know this in advance as it was a little scary. I also agreed to pay extra for a pickup service for my mother and was told that they would come into the airport with a sign. I reiterated this because she is old and needed help with her luggage and I was promised that they would come in. At the last minute, the driver messaged her and said he was not allowed to come into the airport with a sign because of covid which is a total lie.. and that he was going to be 20 minutes late. Fortunately she got a taxi instead.