S Resort El Nido Managed by H Hospitality Group - Newly Renovated

I loved everything about this property! It was very clean, close to all the shops we needed and just a few steps from the beach! The employees (James & Carl) were AMAZING! Very accommodating and some of the kindest people ❤️

good , very good

S Resort was genuinely exceptional. The level of service from the staff was unlike almost anywhere we have stayed. If we needed absolutely anything, at any hour of the day, we could simply message the team and they would respond and help almost immediately. They made our entire stay incredibly easy, from arranging airport transportation and having scooters ready for us directly outside the hotel, to helping with local plans and reservations. What really made the stay special was how far the team went for my wife’s birthday. They helped me coordinate a special birthday dinner, beautifully decorated our room as a surprise, and even surprised her with a complimentary birthday cake while the staff sang Happy Birthday to her. At one point I was struggling to communicate with a local restaurant about changing our reservation. Rather than simply giving me their phone number or telling me to try again, a member of the S Resort team actually went to the restaurant in person and sorted it out for me. That probably sums up the service better than anything else I could say. The hotel itself was excellent too: newly renovated, clean, comfortable, in a fantastic central location and extremely convenient for exploring El Nido. But it was the staff who made this stay unforgettable. “Above and beyond” honestly doesn’t feel sufficient. We felt genuinely looked after from the moment we arrived until we left. If we return to El Nido, I wouldn’t even consider staying anywhere else.

Nothing. Genuinely one of the easiest hotel recommendations I could make.

The staff was friendly and helpful. We did not complete our stay. The staff helped us upgrade to there sister property Nacpan beach which was fantastic.

No pool. no beach. In the middle of a very small and hectic tourist spot