Hilton Bentley Hotel South Beach Miami

Perfect place, everything close no car needed all week.

Property was exactly as advertised! We enjoyed our stay.

People were great. The location was perfect.

When arriving they could not find our reservations. Had to call Vrbo contact on file and eventually they found it when I handed the phone to the receptionist. First night didn’t have any blankets and bedroom TV was not working. Sent a message to the Vrbo contact and he states blankets were in the closet and have a TV repair guy will come out the following day and inspect the issue. When looking in closet nothing but sheets were found so we messaged him back telling him none were found. We slept with sheets the first night and no blankets. The following day we were sight seeing but by that evening still heard nothing and had no blankets in the room. Had to reach out again to the Vrbo contact and the answer we received was the blankets were still in the washer that’s why they weren’t in the closet. By the second day late evening someone finally brought up blankets before we went to bed. In regards to the TV he mentioned the TV works in the living area but bad signal in the bedroom. We unfortunately had to reach out multiple times and never had any follow ups unless we reached out prior. I wish we had a more smoother experience with our room. From finding our reservation to having proper items you expect when renting/booking a unit in south beach.