ロケーション

チェックインの説明が簡素化すぎる

川を眺めながらの朝食は最高でした

we had beautiful views including canal , park and the ACROS building- and a spacious room that was thoughtfully designed. it’s in a great location near 2 subway lines. also there’s a roof terrace which sadly we didn’t know about till check out. maybe we’ll be back one day to enjoy that too

as we don’t speak Japanese- we probably missed some information such as knowing there was a roof terrace. but staff were friendly and helpful

Wonderful location close to Tenjin and a nice view overlooking a river and a park. Facility was clean and comfortable. The rooftop terrace was also a very nice addition. I would definitely stay here again.

I had no serious complaints. It was not clearly marked that only one of the two elevators went up to the roof so that lead to some minor confusion.

The hotel location is ideal. Have stayed there before and it's now my preferred hotel in Fukuoka. The staff and cleanliness are wonderful.

Nothing.

A very elegant hotel, at a very nice and quiet location, at the city center of Hakata. Clean, very well organized, and the stuff was charming, kind, and extremely helpful. Would definitely recommend if you want to be at the center of all things happening in the area, but still like a quiet space for sleeping

The location is central but not really that close to the metro station. Most places are within walking distance though. Good concierge service and free coffee.

Staff were so helpful. Great location.

Limited retaurant time

The location was excellent. Walking distance to trains, buses, shopping and restaurants. The staff was great. Super friendly and helpful.

The pillows are not comfortable. They feel like they are made of pebbles. The breakfast is a set menu and same each day. Went the first day but not the next one since it was just ok.

Room size is spacious, room design is good. Hotel locate in central of Tenjin near Canal city.

The breakfast is good quality but should have more varieties and choice for guest to choose.

Very clean and staff was very helpful. great location as well

Little cramped getting into the room but it was fine honestly

most of the workers there super friendly and nice :) very central location and peaceful area in same time.

little smelly from the bathroom

clean and cosy

all exceptional

The bed itself was not very comfortable.

Nice and new hotel with big balcony overlooking the park. Complete toiletries and coffee available at the lobby. Very near subway station.

There is a free coffee and sake in the lobby 24/7. We stayed during the New Year’s Eve so they have free cup noodles for that particular day. Beautiful sauna in our suite room was a plus. Rooms with spacious balcony with park view.

They are very strict and charge my small daughter for extra person when we requested no extra bed needed because our room has 2 double bed which fit 4 pax.

Cleanliness and friendliness of the staff

softer and bigger pillows would be better

Loved it. Great location and super price