We were happy with the location and the size of the apartment, in central Marais, close to restaurants, bars, public transport and touristic sights.

The owner and/or agent wants to send us instructions using Booking messenger, but the web links are deleted (by booking?) before they arrive to us. We reported that back to the agent, but they continued to send us messages which did not reach us. Most critical was the door code and the finding the key to the apartment. The only way to get this essential information was to share my personal email details. This is not a correct method of communication. In addition we were bombarded with emails concerning a late check out that would cost us some EUR 60, or more. Lastly the pictures presented on Booking of the apartment have been edited to look much fancier than reality and these do not reflect the actual interior of the apartment. The apartment is located on the second floor that can be reached by a relative steep staircase. Be aware that as there are close by various bars and restaurants which are open until late; therefore there is quite some street noise if you keep the windows open at night.

Good location in marais. 2 bedrooms plus sofa bed and 2 bathrooms. AC in main living room and upstairs. Washer/dryer. Blackout curtains in living room. Equipped kitchen.

Up 5 or 6 narrow flight of stairs

La luminosita’ e la pulizia

Il fatto di non aver potuto fare il Check out later, ma dovevo avvisare quando mi sono arrivate le numerose email di richiesta due giorni prima della partenza.

Overall, my onboarding experience here has been pretty good. The apartment is in the 4th arrondissement in central Paris. There are a lot of bars downstairs at night, and the young crowd makes the soundproofing insufficient, so it can get quite noisy. But I have to admit that the location is very convenient for getting to any tourist spot.

During my stay, I noticed there was no laundry detergent in the washing machine. I asked a staff member about it, and they told me to look around the apartment. I couldn't find any. The staff member then asked if I wanted it delivered to the apartment the next day, and I said no, because I had already made do that night by putting body lotion in the washing machine. But when I left the next morning, I double-locked the door. When I got home that evening, I found the door was closed but not double-locked. I thought someone had broken in. It turned out that the management had sent someone to deliver 4 packs of laundry detergent. But this all happened on the same night after I had explicitly said I didn't need detergent and had already done my laundry. I sent a text asking one of the management team members why someone had entered without greeting me or letting me know. The management didn't reply for 3 days, and then said they had been on vacation during that time and didn't know about it. So basically, it wasn't until after I left that I found out the person who entered my room that day was one of the management team members, not a thief