Het verblijf was prima. Wel erg gehorig maar een leuke buurt. Nu 6 weken na verblijf wacht ik nog steeds op de retour van mijn 300 euro borg en kleding die we in de wasmachine waren vergeten (niks kapot gemaakt dus ook geen reden voor niet retourneren). Ze reageren niet meer op berichten en ook niet booking.com. ronduit slechte service en belachelijk dat ik mijn borg van 300 euro gewoon niet terug krijg. Ze geven nergens reactie op, niet via de app, email of via booking.com. Booking.com is ook afwachtend en niet pro actief om mij mijn 300 euro borg te retourneren.

Borg niet retour en gren reacties meer vanuit de maatschappij van singular appartments. Er word ook geen passende oplossing geboden. Ik heb lang gewacht met een negatieve recensie maar kan 6 weken na dato waarop ik wacht op mijn 300 euro borg en mijn kleding niks anders meer doen dan een negatieve recensie achter laten. Ik voel me volledig niet gehoord en wanhopig. Dat mensen gewoon 300 euro van je kunnen houden en geen reacties meer geven maar wel mogen blijven verhuren via booking.com vind ik echt oplichterij en ronduit kwalijk.

Fijn bed, fijne locatie, lekker ruim

Slechte WiFi, en de bank waar de kussens heletijd uit gingen

Perfecte locatie, super appartement, heel schoon!

Het pand was enorm gehorig. Dus s’nachts wanneer andere terugkwamen hoorde je alles!

Location

Noisy. Thin walls and ceilings. No duvet. Broken freezer door. Broken lamp.

Mi hanno chiesto una caparre di 300 euro per le pulizie e non m hanno ancora restituito i soldi.

Very central, clean , authentic tiles and modern amenities

Spacious, modern, tastefully decorated, comfortable bed. Good location in Russafa....close to restaurants and bars. 10 min walk to city centre. Parking in Russafa side streets has recently been changed from white ( free) to red (residents only). Car park directly opposite apartment is €22 per day. Blue (paid) parking around the corner in C. de les Filipines....easy to find a space.

Our ground floor apartment had very little sound proofing. Noise from the lift and corridor outside, but much worse we could hear everything from the apartment above....footsteps, every movement of furniture, shower etc. We spent most of one night awake because the people above were moving around until about 5am. Also a very annoying background 'hum' which we couldn't pin point. 6 seconds on 2 seconds off.....constantly. Such a shame because the apartment itself was really nice.

The apartment was charming, spacious, clean and well located.

The check in system was abysmal. I think it was particularly bad for us as we were due to check in on a Sunday. In the days prior to arrival we started getting bombarded with automated messages with instructions on how to checkin. However because it was the weekend there were no staff to respond to emails, booking.com messaging, phone lines etc. So it was confusing and stressful and not a welcoming start. In fact at no stage was there any human contact. This system really needs sorting out as I wouldn't choose to do it again and wouldn't recommend unless you fancy a reverse escape room experience! However we did checkin fine and the apartment is very beautiful. The kitchen is missing some basic essentials to fix breakfast...no chopping board and no frying pan. There was nothing to make coffee unless you brought pods with you but the cleaner upstairs very graciously found us a brand new cafetiere from somewhere. Regarding noise we were lucky as we weren't staying on a Friday or Saturday. But you can hear between the floors and walls. We could hear quite a lot of intimate noises from above but found once we had some low music on we weren't disturbed. We also received our 200 Euro deposit back after 7 days without any fuss.