Everything

Location was excellent. Though we arrived very late (around midnight), staff welcomed us and took the time to show us around. Security is top notch. The apartment was clean, spacious and very well maintained. Apartment cleaning was done every day.

No generator during loan shedding which was a bit inconvenient.

Liked the location,overlooking canals. Felt safe and security staff were very helpful. Plenty of restaurants to choose from and lots of African street entertainment.

Trying to find the reception area. We drove around in circles trying to find the entrance. Signage needs greater improvement. Even Avis car hire couldn't find it when we returned our hire car! Some TLC is needed in the apartment we stayed in. I defrosted the freezer it was so bad. The iron needs replacing. Basic maintenance like light bulbs and bathroom extractor fan? And a decent set of kitchen knives - trying to skin a mango with a 9" knife wasn't easy.

The position to waterfront excellent

The power backup system made a terrible noise during the hours of sleep. The unit of the bedroom should have a separation panel to avoid any noises from kitchen dinning area. It’s more like a studio apartment than a one bedroom apartment.

The staff at the reception was good but not very friendly.

I filled-out all the information and paid in advance as requested prior to arriving. However, I had to wait and fill out the same forms again. Very frustrating. Why waste my time and ask for the same info twice?

Great location by V&A waterfront. Easy walking to ferries, tour buses, restaurants and shops. Grounds beautifully kept. Very safe. Staff helpful. Apartment cleaned every day. Big quiet and comfortable bed. Wifi good.

Couldn't turn bedroom light off from bed. A bedside lamp would be good.

Great location , clean , easy checkin procedure with precise location directions

Felt a bit tired

The apartment was spacious and well furnished. Great outlook over the waterfront with spacious balcony to enjoy the view from. Security was excellent. Front office staff were friendly as were the security staff.

The double bed mattress was uncomfortable and sagging in the middle, it felt like it had seen better days! Toilet in the ensuite dripped constantly and the shower in the second bedroom could not drain properly. We had requested that both get looked at. The shower was attended too on 3 ocassions and we were assured each time that it was fixed, but it was not, as a result we were left to use one shower. No one attended the toilet at all. We gave up asking after a while. There was no safe for our use in the room as the only safe,were were told, was the owners personal safe and was locked. The glass doors to the ensuite in both bedrooms left no privacy and this was a problem each time someone wanted to use the bathroom.