Tolle Lage zum Hauptbahnhof und zu Gamla Stan, Rathaus. Man konnte alles zu Fuß unternehmen Ich konnte schon gegen 11:00 Uhr einchecken

Very well organised breakfast, comfortable beds, quiet rooms although the hotel was fully booked. Pleasant staff.

Rooms had available only tap water bottles.

I recently stayed at this hotel and was thoroughly impressed by both the staff and the location. The staff were exceptionally friendly and went above and beyond to ensure my stay was comfortable and enjoyable. They were knowledgeable about the area and offered great recommendations for dining and sightseeing. The hotel's location couldn't be better, offering easy access to local attractions, shopping, and public transportation. This made exploring the surroundings a breeze. I highly recommend this hotel for anyone looking for a welcoming atmosphere and a prime location.

The hotel itself feels quite old and is in dire need of renovation or at least a refresh to bring it up to standard. My room, in particular, had an awful smell emanating from the bathroom, which significantly impacted my overall experience. While the potential of the hotel could be seen in its architecture and charm, the current state of the facilities detracts from what could otherwise be an enjoyable stay.

ubicación inmejorable.

hay servicio de habitaciones 24h, pero a partir de las 22h se limita a 4 platos y poco más. 275 SEK por el desayuno es exagerado. Las habitaciones más asequibles son pequeñas, no son dignas de un hotel de 5 estrellas.

Room is Big and bed is comfy

Room is cold as Alaska and allergies were through the roof with the bed

Die hervorragende Lage!

Good location for access to main sites, train station and Gamla Stan. Room was spacious, comfortable and clean

Had booked room with view. First room offered was on 3rd floor directly looking out at major traffic intersections and lake in background. They moved us to 6th floor on request but disagree that first room had view

Konumu, sadeliği ve kalitesi

Oda küçük

Atencion

El Room service

Stort fint rum med fantastisk utsikt. Jättesköna sängar. Bra med litet kylskåp på rummet. Centralt läge nära stationen. Vänlig hjälpsam personal. Mysigt med badrock och tofflor på rummet. Prisvärt!

Hade förväntat mig lite bättre städning på ett så fint hotell. Saknades hårfön men det fixade personalen snabbt.

Trevlig personal,fint rum,god frukost och centralt läge.

Kan inte klaga på någonting.

Bott på hotellet flera gånger innan. Frukosten har blivit bättre. Fler sorters bröd, overnight oats och frukt såsom ananas, melon mm. Även ingefära och tranbärs shot

Inget

Uppgraderades med fantastisk utsikt över söder och gamlastan

Inget klagomål

Everything. the hotel is in a very nice spot. you have a view of the lake and the town hall (if I'm not mistaken) which was illuminated when we were there. The gamla Stan is 5 minute away on foot.

check in is at 3 in the afternoon. when you have a morning flight it is difficult to wait so many hours to enter the room. Fortunately, you can leave your bags there before checking in

location - central for the city.

Wifi terrible. Staff, slow. Decor, old.

Närheten till centralen o dit vi skulle

Ingenting

飛行機の到着が早朝で午前中にホテルについくことを事前にお知らせしていたため、予定通りにアーリーチェックインできたのでとてもありがたかったです。クラブフロアのスナック類やドリンクも良かったです。

最終的に返金して貰いましたが、朝食込みのプランで予約し支払済みなのにチェックアウト時にホテルから朝食代金を請求されたため支払をしました。帰国後に再確認したところ二重払いをさせられたと確信したためブッキングドットコムへメールしましたが、3回目のメールまでは同じ回答が返信されるだけで何も解決しませんでした。4回目のメールをしたあとでホテルマネージャーから連絡があり、返金するとのことで解決することが出来ました。

Все отлично. Чисто, удобно. Нооо... Таких цен в ресторане, я не видел ни в одной гостиннице мира (включая швецию, где через 1.5 километра гостинница такого же класса, и цены в ресторане в 2 раза ниже)

Таких цен в ресторане, я не видел ни в одной гостиннице мира (включая швецию)

Location was excellent. Rooms were great. Enjoyed all meals and the staff were terrific.

Nothing

Mitten in der Stadt, schöne Aussicht, saubere und große Zimmer.

Nichts

Personalen nu är fantastiska - dom lyfter Sheraton 🇸🇪

Kändes lite slitet- men helt ok

- Sauber - super Unterkunft

The location of the hotel is good but that’s about it

No room service in the evening, the bar was closed after 22.00 which is for me crazy for a five star hotel. Everything was closed after 22.00 and you couldn’t even get a glass of wine or water. The hotel in general is in a very bad shape, in need of renovation for sure.

Hôtel à deux pas de la gare, de la rue piétonne et des restaurants, il est super bien placé pour visiter la ville. Notre chambre de type « classic » était spacieuse, lit King size confortable. Vue sur la cour intérieure pas jolie mais très calme pour dormir.

Le petit déjeuner aurait pu être compris dans le prix qui est déjà assez onéreux.

We had 2 interconnected rooms and front desk staff were very helpful when our flight was delayed by 3 hours and we arrived very late. Very nice breakfast, all looked to be cooked fresh not like a lot of hotel buffets. Hotel bar very pleasant with friendly helpful staff. Concierge also very helpful suggesting local restaurants etc. The rooms were well appointed, very comfy beds and great showers, also despite being very close to the Central Station, it was very quiet with very little external noise. There was a good gym and separate women/men's sauna which we used. Fabulous location in the old town with great views and proximity to central station for the airport shuttle a big plus. Great stay, professional staff and fab location, we would definitely return.

No steam room !

Great location Clean room Comfy bed Nice staff Great Wifi

Location

Old Hotel . It does not deserve 5 starts, it is a 4

Ubicación y la atención al huéspedes

Precios de los servicios tanto alimentación , como bebidas

Location - great, breakfast - excellent Room with very large bed The common areas (lobby, bar, restaurants) are beautiful.

1.These rooms are in urgent need of a renovation: ours was tired with old swollen wardrobe and swollen & flaking paint on bathroom skirting. The cleaning lady did her best, but maintenance was a real let down. It is not a Sheraton standard. 2. Upon check-in, I purchased breakfast for the entire stay and I was told I would be able to cancel if I wanted to. Next day I cancelled for the last morning because our flight was departing too early (we left the hotel at 04.00 AM). The reception staff told me I was refunded and I would receive the money in a couple of days. I have not received the funds and it has been more than a month now!

Bra läge och nära till det mesta. Mycket trevlig personal.

Rummet var nergånget och jag trodde mer av rummet när hotellet bär fem stjärnor! Jag har bott på hotell med lägre status som har fräschare rum. OBS! Det var städat och väldigt fint men det märks att det börjar bli gammalt.

Killen från Egypten i receptionen.

Dåligt städat, verkligen inte prisvärt, dålig utsikt mot en innegård och dålig hotellfrukost för priset.

Staff were very helpful especially William! He helped me with most of what I needed during the stay. Location was perfect and easy to navigate.

There were small things - like breakfast couldve been better, elevators couldve been cleaner for a 5star hotel, also they gave us sparkling water even after we asked not to have sparkling water. But of course, no big deal - still a great place to stay.