Det var fantastiskt god frukost. Jätte sköna sängar. Bra läge nära centrum.

Emplacement ok

Ménage à revoir Chambre surchauffée pas moyen de régler + fenêtre condamnée Douche mal conçue qui inonde tout

Great location central to much of Oslo, and loved the room views and facilities such as the pool and sauna. Friendly staff and the facility was clean and comfortable.

Some items could use some updating, and portions of my room weren’t completely cleaned. Some items (such as soap and toiletries) were missing but the front desk resolved that quickly.

Fikk sjekket inn tidligere. God service. Sentralt. Basseng og badstue. Frokosten.

Skittent/flekker på vegg til vegg teppet på rommet.

The hotel staff had a good attitude.

Many guests were drunk in the hotel, they made loud noises and created an unsafe atmosphere in the hotel. Extra money is taken after the reservation price with a cunning trick.

Beliggenhet og rom

At personalet plutselig kommer inn på rommet uten å sjekke om vi var der. Svært ubehagelig opplevelse!

De weg naar het zwembad is vervallen en oud en nodigt helemaal niet uit om er naar toe te gaan. Dit moet dringend aangepakt worden. De kleedruimtes daar waren ook niet echt goed onderhouden.

The gym was good. It has a sauna and pool as well. Walking distance to almost everywhere. Safe location.

Nothing.

The staff were mostly helpful and welcoming.

Breakfast had mouldy bread in the allergen free section and the the room was never cleaned properly. I was also given a room on the 22nd floor which meant having to take a lift to the 21st and then having to walk up a flight of stairs with luggage which no one offered to help with. I was expecting much better from this hotel brand!

This was the one disappointment during our trip around Scandinavia. We’d booked a superior room for our 2 nights and were given a shabby family room on a standard floor above the tram line that ran throughout the night. We queried the room and did receive a small discount but really would have liked to simply have been given the room we’d booked without any of the awful customer service we experienced.

Shabby room. Very poor customer service.

Location is good. Next to central station.

Rooms are way to small for couple and luggage.

Overall everything was good

Nothing as such

Overall everything was good

Nothing as such.

Good room, comfortable bed, tasty various breakfast, kind personell, breathtaking view from the window, quick elevators.

Some persons that are not related to hotel guests may come to laguna zone, drink alcohol there and act provocative and noisy.

Mixing up of the reservation, first got a room that did not seem like our booking, it was not clean, we got upgraded after informing the staff, then we got a room that looked like the rooms we booked. Not sure if it was our expectations that were high, or there was a mix up by the hotel.

The front desk person was friendly and efficient. The rooms were quiet, there was ample bedding and the couch bed was prepared in advance of our arrival.

The breakfast buffet is delicious but there are so many people attending that it is pretty chaotic.

Location

Room, breakfast and beds

Good size room, nice shower

The superior double room booked as double & confirmed as a double had two single beds resulting in a very uncomfortable two night stay. The restaurant was closed by 22hrs and nothing on room service available to order at 22.40. The sky bar - one of the attraction points was closed on Sunday - in summer season.

AC didnt work on the warmest day in Oslo. We had to change room/upgrading and everything got better from there.

Breakfast, location

The adjacent APCOA parking is very small and is permanently full. I had to use a park spot for charging EVs and was fined 660 NOK… The cleaning team is really bad. Some paper bits lying on the ground in the corridor stayed there during our whole stay (2 nights). After the first night, when we came back to our room in the afternoon, the two only things that had been done are: replacing the towels that we left on the floor and making quickly the beds (one still looked like someone had just lied on it…). No vacuuming, no cleaning of used cups, no rinsing the shower, nothing… We had also to wait more than 30 minutes in a queue to check in. A computer problem was apparently the issue. Still very annoying.

Good room, comfortable beds, nice view and very good shower

Breakfast was very busy and it was difficult to find a clean table. Luckily it was included in the room rate.

Breakfast , view, had a pool

Pool 2 small

perfect location