Alloggi SS Giovanni e Paolo

Location, room was clean, personnel extremely friendly and helpful

The stairs… personnel was extremely kind and helped me to carry up my suitcase but it may be worth highlighting that travellers with heavy suitcases may find challenging to carry their baggage

The staff was super friendly and proactive! Very welcoming and warm. The room is nice and tidy and the aesthetics are gorgeous. The location is just phenomenal, close to everything but at the same time quiet and peaceful.

The air conditioning is not so strong, but it still works and keeps the room cool.

Posizione centrale in un quartiere non troppo turistico e con prezzi abbordabili

ok for one night, free breakfast was offered, tea coffee was good, staff was friendly. lady in the kitchen was the cutest and very kind. sufficient blankets and pillows, comfy bed though not very big. clean room and bathroom.

the free breakfast in the morning was basic (which is okay for free) but some things (round buns) ran out in the beginning only so it was a bummerr issues at entry time couldve been avoided. customer service couldve messaged us the code for entry when we told them that we will arrive early and they said they cant do early check-in but can keep the luggage. when we arrived and called the helpline to open the door because no one was at the reception, we couldnt get theough so we messaged on booking.com. customer rep said call helpline, we said its not connecting, they said call now. when we finally got through a dude gave us a code for entry. we were waiting clueless at the gate after a long journey. they couldve given us the code prior to visit instead of this ordeal. it was inconvenient. the room wasnt as cosy as i wouldve liked, not sure if the inverter ac would work as a heater but it was so in the corner that it wouldnt have heated up the room and made it cosy anyway. water not provided in rooms so we had to go down 2 flights of stairs to get it from the reception. some simple customer service things could be improved