The Beachcroft Hotel, BW Signature Collection

Hotel right next to the sea and promenade.

We stay at Beachcroft most years to visit friends and relatives in the area, and have done so for several years. On each occasion our stay has been very good, but this year it was superb as, prior to arrival, we were offered an upgrade to one of the adjacent 'Beach Huts', situared next to the hotel and right on the seafront. They are amazing! Fantastic sea view, tastefully decorated, extremely well equipped and very quiet, (except for the gentle sound of the sea lulling you to sleep. As usual, all the staff were polite, friendly, and very helpful, they all seemed to have all the answers to anything we asked of them. We did not dine here on this visitbut the breakfast was very good, with many choices, and, a real binus, actually served to your table!!! All in all, our best stay ever here and we hope to return nest year.

The beach hut didn't offer much clothing space for people, (like us), who haven't learned to travel light!!

Everything is fine

Nothing ,but is just that we didn’t taste the food

We travelled to the area for a wake at the hotel and this was very well organised by the hotel staff. Reception staff are helpful and friendly.

On arrival we were allocated Room 58. I think we were allocated this room as we had requested a walk-in shower which it had. However, the room itself was so old fashioned, dark, small and to be honest drab. We were totally shocked. Shannon at Reception was exceedingly helpful in allocating us another room which was so much better - like staying in a different hotel. Many issues need to be addressed regarding the breakfast service. Totally unorganised and unprofessional on both mornings. The guests in our party were all having cooked breakfasts but I wanted just toast as my breakfast. The cooked breakfasts took such a long time to be served and all I wanted was my toast. After enquiring so many times (both mornings) it was getting ridiculous.