Reception staff and doormen are always very polite, professional and friendly, as are the housekeeping staff. Great size room and bathroom. Excellent choice at breakfast.

Service in the argo bar was poor. There were 7 of us ordering drinks at 6pm waited on by what appeared to be the head waiter - we ordered, at his suggestion, some of the house special cocktails, glass of wine, beer and a coke. We waited over 40 minutes for them to arrive (without peanuts - which were previously offered at every order) and one drink didn't materialise at all!! We even had to call the restaurant to delay our table reservation!!! We felt this was due to the fact that there was a very large conference being held at the hotel and the staff were overwhelmed with the amount of people. This is our fourth time of staying at the Tivoli at this time of year and have always chosen it for its outstanding service and pure luxury - however we shall now double check if our booking coincides with a conference being held at the same time. On other occasions at the argo bar, we felt service was below that of previous visits and resulted in long waits and feeling of being ignored.

Everything

Nothing

Great

Nothing really

Hotel was amazing, clean and tidy. Breakfast had a great choice of food

Hôtel de voleurs. Vol de ma monnaie et un bracelet.

Excellent buffet breakfast, perfectly located on the beach. The marina with all the restaurants and shops are directly behind the hotel, affording more dining choices. Within easy walking distance to the town centre.

Very clean, great staff, great location.

Our toilet wouldn’t flush, reported it and sorted fairly quickly. Indoor pool not the best.

Breakfast was superb and the location of the hotel fantastic. A very friendly team that were happy to help with any questions.

Food at the pool restaurant was very poor. The service was also poor, we waited for 50mins for our food to arrive with no apology from the staff. I was going to say the food was not good when the waiter removed the food but they never asked just came took the food away and left! They also never came to take payment I had to go find the team!