Pousada Convento de Beja

Staff, good, helpful and interested. Check in, was old fashioned and needs serious upgrade. We queued for 30 minutes, pasport transcription, etc. Needs to modernise.

Small things always a problem with pousadas. Beautiful old buildings, great ambience, lovely spaces for relaxation, but then little things happen. Hot tap didn't work, Main shower didn't work, but the response to fix it was quick. Last day, no hot water. Always the little things.

We had a fantastic stay at Pousada Convento de Beja. The building is elegant, full of history and beautifully preserved, with a peaceful courtyard, lovely pool and outdoor areas that make it easy to completely disconnect, despite being right in the centre of Beja. What made the experience truly special was the staff. Everyone was genuinely friendly, attentive and helpful, always responding to our needs with warmth and professionalism. The food was also excellent, with high-quality vegetarian and vegan options. A beautiful place to experience the history and charm of Beja. Highly recommended, and definitely somewhere we would love to return to.

That we didn't staid a few more days!

The concept of staying in an old convent converted to a hotel is attractive. The reality unfortunately is that this hotel is really “old glory”. The pool area was ‘ok’ not great. The food service manager José Luis was great and the restaurant dinner was excellent.

I have questions about how this property is rated average 8.4. After the novelty of staying in a converted convent wears off in the first half hour, reality sets in. If I could rate the rooms separately from the staff, this hotel would get a 5. The rooms and bathrooms need a complete makeover - from scratch. The ‘double” bed was only 140 cm wide and as hard as a rock. Nearly impossible to sleep on. The air conditioning did not work well and it was 35 degrees C. The bathroom was functional, but a solid 6. We had 2 nights with little comfort in the room. Disappointing. Other comments: - The safe was only big enough for a wallet, passport and small valuables. Thus we had to carry our laptop and tablet with us everywhere for 2 days. - All furniture and decorations in the rooms and common areas are tired and need to be cleaned or replaced. - The outside grassy area around the pool is not manicured. The walking paths from the building to the pool are gravel/dirt and do not look attractive. - The pool itself is quite nice. However, there were not enough loungers for all the guests who wanted them, so we had to wait almost an hour before 2 loungers freed up. I do not want to come over as completely negative in this review, but the room and bathroom were among the worst I’ve stayed in recently - and I travel a lot. Kudos to the staff though. They are very friendly and professional. Upon check out the reception asked my opinion and I was as honest as I could be about these points. She nodded in agreement. This property has so much potential to be special with room makeovers and some decorations in the common areas that highlight the immensity of the spaces, not just a few old couches and tables like now. My suggestion would be to de-emphasize the convent as the primary common area theme. Everyone knows it's an old converted convent. Use some of those spaces better. Just my opinion. I would entertain coming back sometime once the rooms are redone/modernized.

Very large old Covent but bedrooms old fashioned but clean In the centre of the town

A bit tatty in places