Amazing location being right at the ocean side, exceptional staff looking after you and great rooms and decoration. After deciding to stay another night, we were offered an upgrade on the house. Really looking forward to coming back here!

Nothing.

wonderful breakfast. very helpful staff, great location with ocean views

more plugins in room

position

nothing

The food is fabulous, great breakfast

Some areas need upgrading, carpets etc. Pool area needs resurfacing

The location is good, the other side of the marina about a 10 minute walk from the main square. beautiful view from poolside and friendly staff in the pool bar/breakfast restaurant. Concierge also helped us deal with a hire car issue which was very much appreciated.

something of a faberege egg. Slightly pretentious atmosphere all round. Food was good but overpriced. drinks were well overpriced. breakfast included was satisfactory but nothing special. the main issue was the maintenance- for a five star hotel, you don’t expect shoddy tiling in the pool, bathroom and appliances that don’t work. especially considering the art on the wall that they are trying to flog you. overall, trying to be something it’s not, and not getting the basics right for the money

The location of the hotel is very nice.

For the value, we felt the room (202) did not meet the standard of a 5 star hotel. The bedding was ok, not great. There were really no additional touches that made us feel we were staying in a 5 star hotel other than all of the artwork installed in the hotel. The breakfast was nice, but "typical". There was nothing "over the top" about the breakfast offering, and, in fact, when I asked for an omelet the first morning it felt as though I was imposing upon the kitchen. We felt the pool offerings were just ok. Sometimes we had to get our own towels, and there was no active service asking if we wanted something to eat or drink (as we would expect from a 5 star hotel). The lounges were hard and uncomfortable.

Pool area, all of the staff, location and breakfast.

Our room was a very odd shape with a huge wooden truss taking up most of the space and limiting movement, the Seaview was one fairly small window! The TV didn't work and there was no magnifying mirror although these two issues were dealt with promptly.

excellent location. luxurious hotel. very relaxing

nothing

location is fabulous!! And the food was good

Dated

Tiny room,And a garden room as advertised is onto the main road.

Nothing!

Hotel’s interior is dated and poorly maintained. The carpet in the suite was worn and the cleanliness levels aren’t meeting the acceptable standards. The breakfast selection doesn’t come near 5 star hotel.

beautiful location close to the centre of Caiscas

unique, beautiful location. surrounded by amazing art. attentive staff. views are to die for!!!

with exception of breakfast, food was subpar. think shrimp “ceviche” with chopped up shrimp, shells on (by accident).. in a place with the best shrimp in the world. for the view only. stained carpet in hallways, needed some update or cleaning. despite high design throughout, rooms are simple which was ok.

the property was in a good location for accessing the restaurants and beach. Lovely pool area and view. Good breakfast

The room was quite small with little space for luggage. Food and drinks expensive.

The staff, location and view was amazing!

The hotel and room was very clean but they use highly scented cleaning products or sprays which makes it unpleasant to walk into the room after a day of sightseeing. Had to open the window with the AC on to get the scent out.