rooms small but clean and met our requirements as just needed a place to sleep

nothing

The location

The size of the room, the breakfast choices

Perfect location near Earls Court station, quiet area and nice staff. Despite being a small room, it was very comfortable.

Breakfast was very poor.

the staff and the location

the room size! the first room we got was on the 4th floor, under the roof, and it was literally claustrophobic: we are 178cm and 190cm tall, and we couldn’t walk standing in the room, and in the bathroom it was even worst (see picture). the bed was also very short and small. we asked to change room but we had to wait for the morning after. the new room was with normal ceilings, but still very small. much smaller than the pictures on the website. also the breakfast room was very small, and if you would arrive a bit later, you had to queue to sit.

Very friendly staff and reasonably priced room. I would stay there again. Breakfast room very small when busy.

good location. nice staff.

not very clean.

There was a drain smell in the basement

Room small, but very clean and functional. Comfy beds, fresh breakfast, great location.

Do not agree with paying full accommodation price up front. Wait until check-out to bay a bill at a hotel is normal procedure in my opinion.

Breakfast, best value for money

Small rooms, but we know what we get for the money.

clean and comfortable.

brilliant location. and super super. lean. staff were all friendly and helpful too

nothing

- very nice and helpful staff - comfortable and clean rooms - rooms are cleaned every day - very good location (underground is 1 minute walk away, many restaurants, bars and shops in the area, ...) - room has air conditioner

- Breakfast was monotonous and the dining room was a bit small, you sometimes had to wait until seats were free - I stood outside the door for 15 minutes because no one was in reception and so I could not get into the hotel to bring my purchases to my room (was not a big deal, still I would have liked unlimited access to my room ...). But I can only recommend the hotel, I was very satisfied and would book it again!

So convenient to everything - tube station, inner a London, Heathrow and such variety of restaurants only a minute away

Could hear water flushing and running through pipes in the roof every time the toilet/shower was used in room above us. Minor annoyance though compared to benefits and it’s value for money.

Close to Earls Court train station and plenty of restaurants available 100 yards from the property

Breakfast. The lower ground floor cannot accommodate the amount of rooms they have in the property. You are literally on top of one another and waiting for a table. We did not eat breakfast on both morning and ventured out.

staffs are helpful Breakfast is good location is really close to station

small room but ok

excellent beds, great location

noisy guests in the corridors at night