Struttura molto accogliente e carina

Pulizia non tanto granché ma fornita di tutto

Ottima posizione dell'appartamento, collocato a due passi dall'Ateneo Romano posto centralissimo per girare sempre a piedi senza dover prendere sempre Uber o Bolt, solo per le terme

Cucina leggermente sporca, ma tutta la struttura era in ordine

Did not get to stay because the location was different from the one listed on booking. However, the property manager was quick to recognize that and offer me a refund as I needed to be in a specific area.

Note that THE LOCATION ON BOOKING IS NOT THE ACTUAL LOCATION OF THE PLACE. I assume the property has options all over downtown but they are at different addresses. The addresses are written on the photos but poorly visible (in white and sometimes obstructed by UI navigation elements) so this may be important if you care about the exact location you are booking (like I was)

The area where the apartment is located is good. The room was comfortable and very quiet, and the bed was very comfortable.

I decided to stay in this place because it was right next to my friends’ hotel. I was quite disappointed when, at the moment I could no longer cancel the reservation, the host informed me that the actual address was 1 km away from the one shown in the booking. This was disappointing because I avoided other cheaper places around the hotel just to stay close to my friends. In the end, the apartment was 1km away and I had to take taxis every day to reach the area. I tried to talk to the host about this and asked for a small discount. I received the following reply: “Address from reservation is the office address. Is clearly mention on booking. Please let me know if you will keep the reservation.” At the time I checked, it was written there, but I cannot know if that information was already there when I made the booking. I decided to trust them. Two things bothered me about this situation. First, should I really have to double-check that the pin on the map is not the real address of the property? If the map shows a location, it is normal to assume the property is there. Why should I think the apartment is not in the same building as the office? Second, I only received this information when it was already too late to cancel the reservation without losing money. When I asked how to pay, I received a very abrupt reply: “Cash. Tomorrow.” The next day I received call and messages asking about my schedule so they could collect the money. This created a stressful situation because I was at the thermal baths and not constantly checking my phone. In the end, I was allowed to leave the money in the lockbox. That made me wonder why this option was not offered from the beginning. I was asked to leave 159€ (810 Lei) in the lockbox, while the correct amount was 156€ (795 Lei). I pointed it out to the owner and the situation was corrected, so I assume it was a mistake. Finally, the room was not very clean. The previous guest had eaten Pringles, and the cleaning was not done very car