Location and staff hospitality

Facilities, staff hospitality, cleanliness

Helpful staff and great facilities

لم يعجبني الموقع والسعر اعلي من إمكانيات الفندق الفندق كان به إصلاحات مزعجه جدا اضطررت للذهاب الي الريسبشن مرتين وتضييع ساعات لتغيير غرفتي لا يساوي القيمه المدفوعه علي اي حال

كل شيء

الاستقبال محترمين والاسلوب جميل جدا

الموظفين في قمة الروعة والاحترام اخوكم مهدي الدوسري من السعودية

الموقع جيد غير كذه لا

الفندق قديم والاثاث

Location

Very old rooms, I was told it was renovated, however, the bathrooms were a disaster it doesn’t match Hilton standard at all, I felt like being in a 3 stars hotel or maybe less, havent seen hilton hotel use such tiles in the bathrooms or even the bath tub which look like 20-30 years old style bathtub with handy shower head I couldn’t even touch. Also, family rooms are located in an extension which require 3-4 minutes walk and using two different elevators, one of them was very old, not maintained to the extent that there was no lights inside the elevator, and there was a very bad smell in the corridors were we had to walk to reach to the family rooms. During checkout, I had to wait more than 30 minutes to have my luggage picked up and I was late to catch my flight. We tried room service once, although staff were very accommodating to do what we need for the kids, even if not on the menu, but the quality and taste was not up to mark. All in all, I wouldnt stay there again. For the records, all hotel staff were welcoming and trying their best, but the facility need to be renovated.

اتساع الغرفة ، انه يقع ضمن مجمع تجاري

الموقع بعيد نوعاً ما ، الغرفة بعيده مع مكان الاستقبال ، الفندق عبارة عن طابقين وجدا وسيع وليس عبارة عن ادوار عامودية

ممتازه جدا الاستقبال مممتاز خاصة استاذة رررروال ممتازة