Hôtel Esplanade Eden

Buon albergo a Lourdes. Una menzione speciale va allo staff. La responsabile che ci ha accolto era preparata, gentile e preparatissima. Consigli e cambio di camera immediati. Colazione buona

Nulla

TUTTO! Il personale meraviglioso sotto ogni punto di vista, la struttura pulita e accogliente, colazione ok; bar disponibile all’interno. Parcheggio gratuito a 2 passi e comunque anche interno a un prezzo competitivo

Nulla: tutto ok

La disponibilità del personale ad accontentare sempre le esigenze del cliente. Il parcheggio coperto per la Moto e la gentilissima addetta all’accoglienza dei clienti che ha saputo darci tantissime informazioni ed accontentarci in alcune richieste. Davvero una bella esperienza.

Forse a piedi è un po’ più lontano di altri alberghi dalla grotta dell’apparizione.

Staff was very nice and helpful especially the two ladies in the reception, i forgot her name. Very polite and accomodating. The area is so quite, nice for people who wants peace and serenity. Our room has the view of the mountains. Very quite at night. Place is 15-20mins walk from the basicilica and food places. Accessible to the transport bus going to Aeroport Tarbes.

I hope they change their sheets in the bedroom specifically the orange throw blanket. Looks too old, hard and uncomfortable. But since we are mostly tired of the walking around town we managed to sleep well. Pillows are soft, nice pillow case. The light in the bedside table when open will become very hot. It will trigger the room to become hot as well, and so we did open the door of the room to balcony to have fresh air. The room I had book does not offer a kettle or tea services hence I always go downstairs to get fresh hot water in the bar downstairs as we like to have tea and coffee every time. Just ask the lady in reception for hot water and they will provide you. Overall it’s a good experience. Just the blanket and the light maybe needs to be change cause in our room the light has burnt marks already. Its a risk for safety because it’s literally above your head. Thanks guys.