Mercure Hotel Kaiserhof City Center

Tidy and modern

Location, although close to the train station is right next to the red light district so unsuitable for families.

This was a lovely hotel - everything was so fresh clean. It was only a couple of minutes walk from the main railway station. A guide book said it was in the "red light and drug area" but we had absolutely no problems. The room and bathroom were large and modern. The bed was very large and comfortable. We had tea/coffee making facilities including a percolator. WiFi was free, easy to get on to and connection was superb. There was no sound from outside. The range of food at breakfast time was very large and the cooked food was excellent. The staff were very friendly and helpful. The price per night, breakfast included, was very acceptable. Would I go back? YES!

A bottle of water was provided in the bedroom when we arrived - it would have been nice if it had been replaced every day, but it wasn't. I hate paying for water so I refilled it from the water dispenser in the foyer.

Modern and clean.

The area did not seem safe many homeless people and some drugs on the nearby streets

A/c was very good. Hotel staff was nice.

Room was too tight. Around the hotel dirty smelly streets . Felt like people pissed everywhere in the streets around the hotel. A lot of cheap dirty food around the hotel.