Excellent location, splendid breakfast

Parking is extra (19€) and off site.

The staff was exceptional. The location was perfect.The rooms could use some updating but were very clean.

All

Better understanding at the Restaurant.

The location, the friendly staff, the comfortable bed, the rich breakfast

The cabinets in the bathroom were not in the best shape (crooked). The view was on the back street rather than on the promenade.

view and location

drop off of luggage, then parking car. it is quite an expensive hotel and breakfast was unusual I.e serve yourself then place all on a tray and walk to a table located in a different room…

This is a great hotel in the center of Meran. pay the extra for a room with a view on the promenade and the river. it makes all the difference! The standard rooms may be a bit dated, but everything is clean and functional. big bonus: the staff is very welcoming!

The windows are not double glazed, so you do hear the traffic a bit, but it’s manageable.

Lovely location right on the river in a lovely town. The hotel is very comfortable and offers a good buffet breakfast. It also has an excellent cafe/restaurant with good quality food

We were not keen on the bathroom arrangement in our room with the shower and bidet being part of the room itself while the wc was in a separate small room. It was very strange and not very practical.

Great location, helpful staff, thoughtful touches.

Too small bed

Restaurant is excellent and breakfast buffet is great

very good breakfast, nice terrace, proxymity to shops and restaurants

parking is over the river , costs 18 euro a night and you have to carry your luggage a looooong way. For this kind of hotel the parking should be closer or at this distance free......

It was my birthday. Unexpectedly the staff brought a cake and sparkling wine to me during breakfast. A very nice gesture! Very much appreciated.

I was not allowed to bring my luggage to the breakfast room on checkout day. I had to leave it in the lobby outside of my sight which was uncomfortable.

We had a pleasant time in Hotel Aurora, the room was very nice, the location is best in town, near the river. The breakfast was very good and we set on the balcony looking the river.

Nothing

Both breakfast and location are excellent

I am asking for a refund of the room as they gave us the economy room but not the design . Wasn’t look at all the same as in the picture . Full of dust and smell .

I am asking for a refund of the room as they gave us the economy room but not the design . Wasn’t look at all the same as in the picture . Full of dust and smelly . Rude staff

We stayed here over New Years Eve. We attended the hotels New Years Eve Dinner. We were very satisfied with this hotel the views were great, and the room was very comfortable and the breakfast was very good. The staff were very accommodating.

Friendly and helpful staff (especially Giulia at the reception and Ranko at the bar/restaurant). Lovely Classic room with balcony with all the necessary facilities. Excellent location on the river promenade, minutes from the city centre. Favourable arrangement with The Terme Parking across the river (€18 per day)

The so-called Designer room facing the back lane. A wild collection of gleaming pipes and mirrors - not our taste. But, more importantly, these impractical details: No towel dryers, in fact no towel racks at all! 2. No possibility to switch the lights, even reading lights, individually from both bedsides. 3.No normal writing table and no normal chair to fit, just some uncomfortable tabouret. The other room had all of this, and we had to spend a night here because we prolonged our stay and our original room was already booked