- Location was amazing, very close to the main sights - The breakfast was great with lots of options! - Rooms were a good size - The food in the restaurant for dinner was lovely

- The rooms were cleaned quite late in the day - on one day we returned to the room at 5pm and it still hadn't been cleaned. This also meant that early check in is not available - The rooms weren't cleaned very well, in addition on the first day we had been left with a dirty towel from the previous guests (luckily we spotted this before use!) - The pool area: lots of unsightly areas cornered off and noisy works occurring in the morning. Pool wasn't heated and was cold. No service in the pool bar until mid afternoon, which was slow (just 1 person serving). There was a wedding occurring immediately adjacent to the hotel pool, which was lovely, but very noisy - The main courtyard area had very slow service despite a number of waiters. We waited for 50 minutes for a drink and ended up leaving before it arrived as we were going to be late for dinner - Bathrooms in the rooms were quite dated and in need of modernisation

El mejor desayuno

La retirada de los platos usados en el desayuno

La ubicación, el personal, la eficacia y la eficiencia en el servicio. La profesionalidad y la excelencia El edificio, la cama

La habitación estaba un poco desangelada, al ser tan grande, no quedaba del todo acogedora

Excelente ubicación, edificio precioso y personal muy amable

Por poner un pero, se escuchaban ruidos desde la calle, quizá la insonorización podría mejorar

Location and history, comfy bed and Byredo toiletries

3 x events during our stay Photo shoot, holy communion and business event - smokers from said event all smoking at the beautiful entrance of hotel, had to walk through a cloud of smoke to leave. Reception staff couldn’t care less. American cocktail bar 1 member of staff, all other staff focused on commercial event, had to leave and head to Cappuccino for our nightcap Hotel was like Piccadilly Circus - tourist attraction, so many non guests wandering around Cleaning team on duty literally all day, noisy and NOT discreet; worst cleaning set up I’ve ever experienced. It’s our 3rd stay but 1st since Pandemic, it has changed immeasurably - we will return to beautiful Sevilla but not this once beautiful hotel. I had hoped for a lounge on sofas on our last night with a nightcap but commercial event had all this area cordoned off. Shane on you …

The hotel is absolutely stunning and perfectly situated in the city centre.

Poor hospitality service on numerous occasions. Not up to standards for a 5* hotel.

All excellent

Location

Café da manhã sensacional, localização perfeita , brunch de domingo maravilhoso e toda equipe muito bem treinada, atenciosa, sempre pronta a nos atender.