The pool

The condition of the property was poor and the location was noisy , considering the place has been closed for almost 12 months there were several maintenance issues, these should have been addressed during closure!

centre of city, friendly staff, lovely for city break.

heater was noisy (timer)

It was well located. The building had some nice styling and character. The breakfast was also very good.

The bar was weak, with a poor selection of drinks and staff that did the minimum required. Tables were left untidy and it had a strange smell about it. The pool area was closed due to some heating issues however we only found out when we saw a sign in the lift. This should have been part of the check in process. The decoration needs a refresh as this looked very tired. The hotel is right on top of a busy road with road sweepers etc at 6:00. These could be heard through the closed windows.

The location was right in town . I chose this hotel because it had a swimming pool and spa facilities-my daughter needs to relax when we are away at a hotel and this seemed ideal !

The pool and all the facilities were closed all weekend . We were not told this -there was just a notice up on the wall of the lift . I paid £170 for the night and yet if I had booked direct with the hotel it would’ve been £120 . The hotel was very shabby and dated and I felt cheated that I had paid £170 with no spa facilities or pool available for our stay .

Very comfortable bed and room was warm - I find some hotel rooms cold in winter. Bathroom was spotless. Good breakfast and helpful staff. Will stay again.

Great location, good gym

Walls so thin we could hear someone’s exact words in their telephone conversation. We were woken up at 3am, 4am and 5am by loud shouting in the corridors and bedrooms. No one seemed to be doing anything to keep people quiet. Won’t be staying there again!

Nice pleasant stay only downside if it counts , the rooms are quite warm but other than that it was great , very good breakfast

Room large and comfortable. Great shower over a large bath. Central location and convenient car park at back of hotel. Leisure facilities were an added bonus, staff friendly and helpful.

Would have liked black out curtains in the room. Short, thin curtains let in lots of light in the morning.