Fantastic location right next to Lake Vyrnwy. Great view from our room. Excellent value breakfast.

Dinner Sunday night was disappointing. The restaurant was full and a long wait for our order to be taken. Food choices not available or ran out. Tables served out of order which is inconsiderate. Bedroom furniture was dusty. Staircase rails were sticky.

location was stunning.

Beautiful location with exceptional view. Woken by wonderful dawn chorus and distant first cuckoo this year.

Hotel in need of some maintenance mainly paint!

The views are jaw dropping, and the grounds are full of character, with peaceful glades and airy resting points at every turn. That's before you even go inside! Interior is full of character and charm, with quality soft furnishings and great facilities. Our room had a bath AND a shower, a very welcome full length mirror, a place to sit and do your make up and a little veranda - the bed was huge and comfy, and the room was spacious and full of charm. There were robes too !!

Maybe a more budget friendly menu for an evening meal - we absolutely loved our meal, but might be nice to also offer a less fancy menu for those who just want some simple hearty pub style food.

Fabulous welcome! The manager kindly showed us the facilities and gave us a brief history of this historic hotel and lake. All meals were delicious and the views nothing short of spectacular!

Like all beautiful older hotels there are no lifts, but we were knew this when we booked. The views more than make up for this though.

Fabulous views ans excellent food and staff where amazing

Nothing all was fantastic

One of our most pleasant stays. Stunning location and view. Old-world charm. Restaurant layout with many tables having a great view down the lake.

Difficult to be at all critical but there was no fridge in our room which was non-lake facing - I think a number of better rooms may have fridges.

All the staff I spoke to were lovely. The food was amazing and the rooms were spotless with comfy beds!

Creaky floor boards outside the room which was a bit annoying in the morning with people walking past as it would make a loud noise

Fabulous hotel in beautiful surroundings

View excellent. Breakfast v good.

Toilet seat small and low.

Gorgeous location. Plenty of seating inside and out overlooking the view of the lake. Breakfast was amazing and plentiful and staff were lovely. Great selection .of tea /coffee in room as well as water and juice sachets.

Room was a bit dated and although it had a lovely double shower grout was falling out in places and black in parts so could do with a re grout to feel clean. Sink was really slow to drain away too.

Hotel location and dinner, breakfast was excellent

Staff too in your face and extremely old fashioned manor. Also the draught lager was awful.

Our room with a lake view had the most amazing outlook with an uninterrupted view of the lake surrounded by dramatic mountains. There was very little noise from the road throughout our stay and it was lovely to be woken in the mornings by the dawn chorus. The staff were charming, breakfasts were delicious, eggs perfectly cooked, and we even enjoyed a few hours in the hotel spa. We’ll definitely come back 😊

The only thing we were a little disappointed to find was that the gym was out of action, but we’re told it was just a temporary state of affairs.

The location was excellent. The view from our room was an ever changing picture depending on the light and weather conditions. The daytime sounds from our balcony of springtime birds and distant lambs was delightful and the total silence at night was notable as was the nighttime sky showing so many stars.

We struggled to walk to and from our room with our elderly knees, though the staff were happy to help with luggage. I’m sure there would be other room options if we were to stay again. Accessibility to a small lift would have been a relief, or even somewhere to rest for a moment in the corridor would have helped.

First class hotel in wonderful location.

The view and location. Superb for walking right from the hotel onto the mountain. The dam and lake are fascinating.

Having to leave

Very good breakfast. Evening meal standard.

No lights of evening on lake. Restaurant meal looking over darkness. Room very standard for money paid.

Everything

Nothing

Peaceful, serene, excellent food

WiFi can be intermittent

Beautiful location, staff lovely and the food was great! The spa is quite small and you have to book your slot but apart from that everything was perfect

Beautiful location and a spellbinding view over the lake. Rooms were a great size, with lovely touches in the room such as robes, guard dragons & squash shots. Breakfast was excellent, and the service was fabulous with friendly & accommodating staff.

No lift with two flights of stairs, and limited parking spaces.

Restaurant /bar staff. fabulous , courtesy , humorous

No phone signal , very poor wifi signal

My husband and I went away for one night, staying in a double lake view room. The view was glorious! The room and the bathroom were clean and tidy with plenty of tea and coffee options. We used the Tower Restaurant in the evening and has a 3 course meal with a bottle of wine which was of such a high standard we would have happily paid double what the meal cost as it was so delicious and well presented! The breakfast was also fantastic and the staff working in the restaurant went above and beyond to make sure that we had everything that we needed. The reception staff were also welcoming and friendly and nothing was too much trouble for them. We will definitely be returning later this year!

There isn't anything that we did not like, other than we could not have stayed longer!