Village Hotel Warrington

Fantastic rooms with great sports and gym facilities

No issues

The welcoming, friendly, professional and hard working staff are the Village Hotel's greatest asset. We were happy with the room and the evening meal including the service and the parking arrangements.

I received a significant offer from Village Hotels (following on a weekend we spent at the same hotel a few weeks earlier but by then I had booked the hotel through a comparison site. When I tried to book at the offer price the Village Hotel website firstly was showing the date of the transaction as the date of our stay and it was not possible to change that in the booking. I tried again from scratch and the site came back with prices in Euros instead of GBP which did not match the offer. On trying to contact the offer team the message indicated what I already knew, that I had booked through the comparison site, and did not offer to help any further. On my final attempt the offer was not available for this hotel. I had hoped that I might access some offers at the hotel but in the event our evening meal proved considerably more expensive than we would have expected to pay. It worked out at more than £60 for two very good but not particularly unusual meals - though they were well prepared and enjoyable. In short, I was not impressed with the clunky web site or the response resulting from my enquiry though we both enjoyed the hotel, our room and the friendliness and professionalism of the staff. However, some guests do not respect normal protocols in that it is not unusual to hear people at other dining tables interviewing candidates for employment, transacting other business and speaking loudly on video calls on their laptops on the next table to people who are eating socially. One guest moved from table to table complete with laptop and other things but seemed oblivious to other guests. The hard wall surfaces meant that the acoustic intensified the echo and whilst we were placed on the quietest table, the noise from the darts and the louder guests was intrusive.

all of it and a real comfortable bed

Has a lot to offer, seems very popular with the locals for the gym, bar, dining and Starbucks

The aircon was too cool in the bar and dining areas when it wasn’t a warm day, however, our room was hot and stuffy and the aircon didn’t work at all.