Pub was cosy with very good food. Staff were very helpful nothing was too much trouble. The room and bathroom were spotless and the bed was very comfortable

The room would have benefited from having a small chair

I love this place. Good food good parking great service from the staff it’s wicked

Nothing

The grounds the building the restaurant

The shower/bathroom needs updating looking tired

The room was lovely and bright, with complementary bottled water, and the bed was very comfortable. The pub had a huge beer garden and a good sized car park.

The breakfast service could have been a bit better - although we went for breakfast a little late (it was Saturday) there were no glasses for the water or dishes for the cereal. Although I asked for a cereal bowl, only 1 was brought out, and there were 3 of us. My Millennial kids didn't want me to ask for more, but it shouldn't really have been necessary...

Location and beautiful buildings

Rooms clearly not checked regularly. Staff all very young and clearly no training or willingness to assist.

Excellent friendly staff Good position

The parking . Good standard of breakfast included in my room rate. Good location for my needs. In leafy small village.

The standard room I was allocated no 44 has been refurbished with good standard of bed. Clean new bedding and pillows. Bedside tables wardrobe. Easy chair. Lick of paint and modern light fittings has been applied to the walls but generally looked tired on window sills and skirting boards and doors. the room key / lock was difficult to open and needs replacing. Very old key system. The bathroom needs re fitting. Whilst the pressure of the shower was good the floor of the shower is disintegrating and breaking up and looks dirty as it’s eroding away. One set of towels like new and lovely. Second days towels very worn and should be no longer used. Staff in restaurant at breakfast all very young and no awareness of customer service … pushing in front of you when moving around tue restaurant ,not able to complete requests as they clearly didn’t have a manager on hand for support and have not been trained. One young man barged through the front door coming towards me of the hotel carrying laundry as I was walking through the front door .

It was somewhere to stay for the 2 nights required.

I didn't like the fact we couldn't pay for our stay with cash !! And if you wanted to have a drink in the bar you could use cash, but needed to be the exact money. We went up the road to the rising sun !

The location was beautiful: stunning gardens The cold buffet of fruit and cheeses was fine apart from the bread : it would have been nice to have nicer bread ; I thought the hot buffet was only average ; it would have been nice to have a choice of eggs as I don’t eat sausages or bacon ;

The breakfast staff on the Saturday morning 2 young gentlemen were a bit surly : didn’t smile or say good morning or goodbye or anything; but were polite in getting what you wanted :

clean and tidy, friendly staff

poor value for money. would have expected more considering we paid £175 a night

the location was perfect and Marlow was only a 10 minute drive

it’s was a surprise trip away for my wife and I paid extra for a luxury double room which unfortunately didn’t have any hot water, a total disaster

old charming pub, large garden area, spacious bedrooms

light on the car park at night, very bright

The location. The room

Some of the younger dining room staff seemed to lack supervision.

location and dog friendly

All very pleasing Kind helpfull staff comfortable accomodation good food good setting.

Decor, very big bed, clean, lots of space, nice surroundingd

Breakfast could be improved

Great location, beautiful building, friendly and professional staff.

General presentation of rooms - this hotel has such potential but it’s not quite meeting them. Restaurant and bar need to be reimagined. Both are a bit old fashioned and generally attract older clientele.

We stayed in a beautiful room in The Malt. Couldn’t fault it at all, everything was lovely.

very dog friendly and they don’t charge extra unlike everywhere else I stay. staff always friendly though bar staff can sometimes be conspicuous by their absence 😀 great breakfast

nothing to complain about

We have stayed several times so i think that speaks volumes, my only coment would be that we had a large room with 2 double beds in but only 1 bedside lamp, another would have been good and there is no mirror in the room its self, there is a dressing table with plug sockets for hair dryer, tongs ect but no mirror to do your hair or make up and no full length mirror , i know there is one in the bathroom but one at least in the room would be usefull. other than that we will return.

room was shabby, paintwork chipped & shower screen needs a good clean. the shower had no pressure

Breakfast was very good.. Location was excellent.

No problems and was happy with everything.

I picked the hotel for my wife’s birthday as it was in a good setting for the restaurant I had booked for our night out and it had the roll top bath in the room, which sold it to me. the breakfast was very nice the bed was comfortable

At first I was given the wrong room key so we had to relocate rooms. the bar had no atmosphere and could have had background music playing so you couldn’t hear everyone talking not nice to see a bar man with a love bite! room only had 3 coat hangers, which wasn’t enough, so had to hang on cupboard doors no plug by mirror so my wife couldn’t plug her hair straightener in and had to take bathroom mirror off wall and prop on pillows to use the socket behind bedside cabinet when the cupboard was moved to access the plug the skirting board was really dusty there was no hook near shower for towel so had to hang towel on door and get out wet to access it no tissues so had to use toilet paper dressing table was far too cluttered so no room for my wife’s toiletries etc when raised with receptionist at check out she wasn’t interested and told us to report to bookings.com