Concierge Maria Luiza was the best!

nothing

Very friendly staff.

Nice hotel but a bit old fashioned. Would need a renovation.

good location

very old bathroom, without higienic shower

everything

nothing

the location is great!!

The staff of the reception should have a class on how to treat guests with good manners, and stop acting like they own the hotel. Humble themselves and chill. Make the guest feel welcomed since he is paying for the stay and not treat the guest as if the reception guy is making him a favor (free stay).

Good price. Besides, we order room service from the restaurant and it was good and it arrived fast. The tub on the room was also nice.

The hotel is emertically closed and you cannot even open a window. The hotel's restaurant is inside a mall. So weird. Besides that, the pool seems dirty (although I think that is because of the tiles' colors) and it is crowded. The shower is waaay to hot and you cannot control the temperature. It is even dangerous bc someone with a low blood pressure could easily pass out from the too hot, uncontrollable steam.