Skarsnuten Mountain Resort & SPA

One of the best hotels i ever stayed at, every detail is thought of. Very clean and modern, absolutely amazing food, we had breakfast and dinner. Look no further, perfect place.

The views from the hotel are simply amazing. The rooms were tidy and tastefully decorated with lovely shower products. The breakfast was top notch! Very large variety of goods, the porridge was heavenly!

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Amazing location and facilities.

Breakfast and food in restaurant was ok’ish.

Stayed 2 nights end of April and I understand it was the end of the season (staff reminded me that a good 10 times but is it really my problem as a guest…?) but the service of this hotel is simply not on par to the amenities which are first class. Example:

• Hotel was completely understaffed, everything took forever from F&B to Spa. Example to book a massage, the staff advised me to it by myself online (what?). • SPA is not included for hotel guest, again something unseen in the 50+ countries I visited. • There was construction work all over the hotel, despite the hotel still being pretty full. Couldn’t they wait an extra week to start renovation when the season would have been over…? • We arrived at 23pm and couldn’t get any food, not even room service. • Hotel offers no shuttle service (unseen for me in the Alps) and wouldn’t even call taxi for me. Hemsedal is very hard to move around and the hotel is at the top of the village with a bus coming once every 2 hours. When I called to ask for taxi, the staff answer was “we are not a taxi service company, you have to call yourself”. Excuse me? • Rooms are also not as modern as the rest of the hotel, in particular the bathrooms. • Finally the staff doesn’t answer on booking.com, which is never ideal.