キャッスルビュー、大阪城が正面に見えて最高でした。

なし

Really nice hotel with one of the largest lobbies ever with shops and restaurants. It’s close to where you can take water-cruise boats and it’s close to Osaka Castle.

Expensive

The location is exceptional, very close to the Osaka Castle and the JR metro line. The hotel itself is very large and has several restaurants and other facilities. We had a wonderful view towards the castle. The buffet breakfast is very complete and very good, with both oriental and western options.

The rooms feel old, the mattresses were not very comfortable and the bathroom was inferior than bathrooms in similar hotels across Japan. Service is correct but not friendly. Not enough space for clothes in the room. Not even a stand or place for the suitcases.

Incredibly convenient location with a great view of Osaka castle.

Breakfast buffet was ordinary. Especially for the price.

清潔でスタッフも丁寧！

特になし

Exceptional hotel very pleasant staff. We had a suite it was very comfortable

Nothing

The hotel is beautiful, great location and the breakfast is good. We booked 2 nights but decided to stay for 3. The suite we had for the first 2 nights was lovely with a view to Osaka Castle, quite spacious and beautiful layout. Unfortunately, the room we had for our last night was the cheapest one and looked a little like a motel room and quite tired looking.

The breakfast was nice but paying $26 for a 2 year old to have a banana was a little too much. We also used the pool which was nothing like the photo but more like a backyard pool. Unfortunately, we had an unpleasant experience as tattooed guests, and initially not allowed entrance ( it felt a little discriminatory as we were clearly not Japanese and not part of any gang). After some discussion we got to use the pool if covered with a long sleeved shirt.

The staff were all kind and nice. I asked them to do me a favour before my arrival and they had no hesitation to accept it. Truly appreciated.