Clean

Shang Palace restaurant- foods and services way worse than the price

Room was good size, staff was incredibly friendly and helpful

Not the hotel's fault, but even in executive lounge, behavior was a bit off (one night there was almost punches thrown between 2 people, the next a kid was sitting next to us playing her ipad full blast while her mother spent the entire time on her phone). Sunday buffet quality is very lacking for the price, can get so much more at other hotels for same or less.

Suite was comfortable. The hotel had the room set up to accommodate the 3 guests as per booking request. Complimentary water was plentiful. Breakfast was a variety of Asian and western cuisine.

Staff above the average polite and helpful Congratulations for the hotel manager . Clean hotel and great food. Great bathroom

Room are getting outdated.

The staff at Shangri La are great! Very friendly and helpful and good English proficiency.

Food and drinks were over-expensive