Gamma Plaza Ixtapa

We loved the place. Staff were very friendly, service was great, close to everything, pool was super, meals were quite affordable.

Beach access in Ixtapa is limited. Time shares and All Inclusives monopolize the beach. At least that is how I felt. If I were a Mexican citizen I would not be happy with this setup.

We found the breakfast buffet a bit pricey for what was offered. The a la carte menu, while limited, was our choice.

Clean, good internet, helpful staff, large pool area

Not near the beach, the hotel restaurant had a limited menu

The facility is nice and clean. Great pool area especially for children. Security at the street entrance only allows those individuals registred access into the facility.

The Booking.com price reservations were not honored for our four rooms. The male receptionist informed me the price I was given on Booking was "too low" and then proceeded to charge me an extra approximate $75. He said he had to charge me a higher peso amount to make up the difference. I asked for terms and conditions where that was stated but was given none. My group of 11 was exhausted waiting for rooms so I asked for a supervisor while simultaneously trying to call Booking. I never personally got to speak with the supervisor whom the male receptionist called but they failed to honor the Booking.com price. They ended up charging us an extra approximate $22 dollars which I grudgingly paid as 4 members of the group had become physically ill and needed rest. Though the facility was nice, we will never stay there again because of the facility's lack of integrity to honor a contract.