Very rude night staff, bad service and dirty toilets. Most of the things don't work in there.

Very rude night staff, bad service and dirty toilets. Most of the things don't work in there.

Had no aircon.

Good location

Really old hotel. Had to call reception to open and close window. Had no handles. Fan in room because Air conditioning not working. Breakfast really dry and overcooked. If I could have moved else where I would have . No sockets anywhere near the beds. This hotel is a 2 star

Option for late cheak out at extra cost.

Not worth the money paid. The room was very basic no plug point by bedside. Only plug points were by the television not enough for two people to use at the same time. No headboard, or iorn or wardrobe for that matter. Got a refund for the breakfast, would not even attempted to eat what I saw.

Our room was close to high way, to noises , bed room so hot, I don't get rest , making me sick , bathroom wasn't clean properly, very minimize everything in the room even milk sugar, toilet roll.The bathroom fan not working full of steam in the room and bathroom.damp inside the toilet, even the breakfast wasn't great, tea cup is very small, no milk, services wasn't that great.

Its was side , twice I book Uber , he lost to find the place, then we have to book local min cap, basically everything.

Rooms was lovely

The staff were awful, never answered the phones when rang. On check-in we stood there for way over 5 minutes with no staff on the desk. When I came down to the bar the staff were just sitting in the restaurant on their phones

dirty and mold on ceiling, moths flying around the room

everything

The room was big and clean

The toilet was blocked and when I tried to complain they didn't take me seriously. I was ignored.

We asked if we could change rooms from a double bed to twins, and the staff couldn't have been more helpful in arranging it at short notice.

That was quite. The food were good. The bed size and room size were very nice.

The location for private trip without tour bus is very hard. And took exactly 2 hours to city center.

This is a budget hotel at the M1 services near London. It does what it says on the tin. It was clean & comfortable.

There was some noise from the railway which was close to my window. Otherwise it was fine.

Convenient place.The staff were nice

The WiFi was slow and the mobile network was non-existence

Big comfortable bed Nice warm temperature

Room a bit tatty. ie.. Shower warm but couldn't get it really hot. Tile chipped. Brown water stains on ceiling above the bed

Location was only bonus

Room was dirty, duvet thin as paper, no tea bags, rubbish on floor, bath panel falling off and tiles cracked

Convenience and location Good value for money.

No hot water. Pillows not overly comfortable..

location was good and could put 3 adults in one room as I have 2 grown boys

few age related marks where doors and walls had obviously been filled

very conveniently sited at the end of the M1 motorway. clean and comfortable reception and lounging area where Starbucks coffee available. Did not use breakfast service. Spacious room put poor quality bed. Bottom of bathroom, door frame swelling badly. at that price I paid £38. It was very good value.

Bed was not good I booked double bed they gave me twin if I asked them they said it was fully booked although first I saw the room was not ready some staff were very friendly and some were strict

the staff wasn’t nice specially Jigatr , he don’t know how to give good service!! act and talk rude!!!! my stay was horrible he acted so bad !! in front of lots of costumers at the hotel lobby I feel so bad !!!

The staff were friendly,

The unhappy housekeeper that we had complained about some cleanliness issues in the room. Most were from maintenance issues/crusty stains on the curtains, rooms smelled of mould, mould and condensation on the windows, extractor fan didn't work in the bathroom, black and orange grout on the tiles in the bathroom, grime and pubic hair on the tiles for 3 days in a row after we had complained.

clean and comfy

it was ok