Leonardo Hotel Milton Keynes

Clean, fresh and easy to get around

The pillows were uncomfortable, not sound proof.

Value for money

Hairdryer - have to hold the button all the time whilst trying to dry your hair. Sore thumb.

breakfast ok

bathroom basic, had old shower curtains not a screen. Noticed small amount of mould on seals

My Stay — Leonardo Hotel, 19–21 September (2 nights) It started so wonderfully on Saturday 19th — such a warm welcome! The lovely receptionist (name starts with M 💛) let me check in early, which made my whole day. And when I came back from shopping, I was so happy to find my welcome treat — my KitKat and bottled water, just like always 💙 I loved Room 321 — the fountain view was perfect ✨ and I was so grateful for the bathtub. But one thing made it hard: the toilet flush was very stiff and difficult to press. I managed using my L’Oréal oil bottle to push it down, but it wasn’t easy — I ended up using the lobby toilet instead. Next time I’d love the same beautiful view but a different room 💛 Breakfast on my last day felt different — my favourite Lucy was on holiday. With my walking frame, I really needed a little help. The staff there didn’t greet me or offer assistance — I even had to ask another guest to pass my juice. It was the first time I’ve struggled there, and it felt lonely 😔 Dinner time too — room service said busy, but the dining area wasn’t. I sat waiting and no one came over. I know it’s usually bar service, but seeing someone with a disability — a kind word or a little help would mean so much. So I went across to Brown’s instead — and as always, they looked after me beautifully, the food was delicious, and I felt so welcome 💛

To Leonardo Hotel: Thank you — I will be back! 💜✨ I know how wonderful your team usually is — the friendly faces, the care, the welcome — that’s why I keep choosing you. I believe some days are just hard, and everyone has their own struggles. I look forward to my next weekend away with you 💙