Location, was good 200 meters from the tube, and a supermarket just round the corner

Ignore previous reviews, this hotel does not serve breakfast, a real deal breaker.

Good value for money and friendly staff.

Location and access to the building.

Working fridge, Helpful staff

Location Upkeep

Nice Area, Nice Staff.

Nothing

Location

The insulation is not very good, you could hear the other rooms.

It was economical

It was not very clean, the bathroom was very small, the furniture were not of good quality, the duvet was untidy, the shower screen was very untidy, the window blinds were dusty. The rooms were on the first floor and there was no lift. There is basically only one guy running the entire property. This is not a 3 star hotel as listed, this is a 1 star property.

My friend's bag was stolen which had her passport. Staff didn't take the soft copy of passport for verification and insisted to show original passport only. So we ended up going somewhere else. Also since staff could only speak italian, it made very difficult to communicate

worst hotel, racist manger, after I arrived at the hotel manager asked me to give him my ID, gave it to him, he than asked again, he told me he need European Id, ask him if Germany was not an European country

everything was messy from beginning, manager refusing me from sleeping in his hotel

Luigi was very friendly and helpful. The room was comfortable and clean. As expected. An enjoyable stay

the room was cold, fluff under the bed, condensation on the windows, children coughing at might due to same, the worst place I've ever stayed in

Staff

Clean

my girlfriend and I arrived in Milan late at night. It was raining heavily. when we arrived at the hotel, it turned out that when ordering a room, we accidentally chose a single room for a one person and the administrator said that two of us would not be allowed into the room and my girlfriend could go outside. It was 1 a.m. in an unfamiliar city in heavy rain ... We offered him to take another room for two, or take a room for one and pay as for 2 rooms, or take another room for one person, but he was adamant . the receptionist said that he could not allow us to sleep in a single room together, because the Italian police can come to the room and check .. I’v been to different countries on this planet, but I’v never heard such nonsense. he demanded for my girlfriend to leave the hotel. When I ask him to give the key to my room, he gave it to me, but when I tried to go up to the room I paid for with my girlfriend, the administrator simply physically blocked our way, demanding to kick my girlfriend out into the street. my girlfriend started crying… and the difficulty was also in the fact that the administrator did not speak either English or Italian. the only word he knew was NO! I demanded that he call the owner of the hotel, but this too he refused to do. after an hour of persuasion, he finally figured out to call some girl who knew English and using her as a translator, we finally managed to persuade the administrator to let the two of us into the room we paid for .. all night long we were afraid that the administrator would change his mind and force us to leave the hotel or break in with the police ... the room, by the way, was dirty, there was a smell of cigarettes inside .. the bed was small even milking one person. I am not a tall (1 m 68 cm), but my legs were hanging from the bed. there was no hot water, the built-in hair dryer was broken. the impression of Milan was completely ruined. I strongly advise you NOT to even approach this hotel!

Everything was wonderful except for the breakfast. It was rather disappointing considering the rank and the quality of the hotel

Breakfast could be much better in quality and offer more services considering the category of the hotel

Staff was very kind and the room was clean

The room was nice and clean. The bathroom is a little small but clean. Location is great, close to Loreto, where there are M1 and M2 (red and green line).