Hotel Rosales Plaza

The staff are friendly and helpful. They are great people and very professional. I enjoyed the quiet at night. In a busy city like Bogotá, that is hard to find.

The bed in room 402 is not even close to being comfortable. Have you ever slept on a platform of iron springs covered with a one-inch layer of matting? I haven't either, until now. Please replace this mattress with a new one.

Great location. Clean, comfortable, spacious rooms. Noice reduction windows. Comfortable bed and pillows. Personnel were friendly and attentive. Good breakfast buffet. Walking distance from zone G (gourmet) with lots of good restaurants, coffee shops, etc. I used wi-fi for a zoom meeting, had an overall good connection. Provided: iron, safe, face mirror, hair dryer, alarm clock and lots of space for clothes and belongings.

The hotel gave me a quote for airport to hotel transportation. When I later checked the invoice I noticed they charged more than what I was quoted. (Driver was very attentive, great service!) Other things to note: There was no free water in the room to prepare coffee or tea (except one 8oz water bottle on day one - there were 2 of us for 4 nights. A coffee maker, coffee, tea, sugar, etc. and a were provided). A larger bottle of water is available in the room for purchase for $5 (you can get one across the street for $0.35). There is no hair conditioner in the shower (just shower gel and shampoo - not a problem for me).

The staff was friendly and attentive and the room was clean. Also the location of the hotel felt very safe. plus, there are a few nice cafes right around the corner.

Nice hotel, the only downside was our room did not come with Air Conditional so apparently the windows needed to be opened for cool air. Opened window = noise/tiny insects. It wasn't bad but also if you're a light sleeper consider these.

As mentioned, the room we got didn't have AC, perhaps a fault of ours. Other than that the hotel was okay. We were there for just the night