Without a doubt this is the best property of Bentota. I had booked a suite room for us as it was our anniversary. 1. To start with the property - Ideally situated in the heart of Bentota with an excellent architecture having a serene and captivating view! 2. The staff - Every staff member we encountered, from the check- in to the cleaning staff were delightful and eager to help! Thank you for the exquisite food and special Biryani and Chicken curry -Chef Deepal De Alwis, Manager Mahesh for considerations and our special requests and complimentary beverages., At the Reception - Niroshan, Tanya and Janani for decorating and upgrading our room to pent house. 3. The room- The dreamy view one would always wish for when staying in a beach facing room. Panaromic view which faced the pool and the beach. The breezy winds and blessing of blooms could be witnessed from the room. 3. The food- Unmatched flavours of the continent and Lanka ! The taste lingers on till the next meal. Well prepared meals with beautiful presentation. The cozy restaurant has left the best impressions! Well, Hospitable hosts, delicious dishes, beautiful presentation, wide spread and wonderful dessert. We recommend it to everyone! I would like to come back here repeatedly!!!

Not a single thing that we didn't like

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Nice hotel with lovely pool and bar, close to beach for sunset views. Good selection of food in the buffet, and very clean spacious rooms

We found the service to be very slow and needs improvement for a five star hotel. For example, we waited almost 45mins for a pizza and had to ask where it was... the next day, one of us had finished our food by the time the other received it.. almost 50minutes waiting for food. We found the food buffet good, but again, the service appeared to be slow. When we arrived there were few clean tables available to sit at, and there did not appear to be anyone resetting the tables.. I had to ask for a fork on two occasions and also had no napkin.

Location , facilities

Room very good and staff couldn't be more helpful, Rohan looking after the pool area was very helpful and gets a definite 10/10 for effort , the beach at Moragalla is excellent and there's an excellent beach bar and restaurant just along the beach . Breakfast buffet was good every day. Gayan and Indica our regular Tuktuk drivers both couldn't be more helpful

Not much ,

The property was wonderful, clean comfortable, great pool and beach area, good food options

A couple of the staff were less than helpful on a couple of occasions

Service

The rooms are really nice clean and comfortable. The bed is also amazing for having a good sleep. The staff is really friendly and you always feel welcomed. I like also that the staff had smile on their face for all the time. The breakfast and dinner buffet is just amazing. A lot of tasteful food to choose and at the end you can decide what is the best because everything is perfect.

I did not like surrounding of the Hotel...when we walked around we feel a little bit uncomfortable. The beach is not clean. We did not feel safe while walking around so we rather stay inside the hotel. The Hotel is also quite expensive.