Probably the most comfortable hotel bed I’ve ever slept in. Room was very nice with a lovely view of the River Thames, Breakfast was very good

The staff where very miserable, evening meal could’ve been better and the selection of beers was very limited

Location was restful

Some of the staff were a bit rude

lots to do, lovely location and great staff. Beautiful views and clean rooms. the grounds are lovely. construction work on at the moment but didn’t impact much.

outdoor pool closed when it was 30degrees! a little over priced, £4.50 for a coffee and £75 for a 40min massage was a little excessive.

Breakfast was very good with a great choice of food and the light meals in the Lounge were very tasty (we didn't have dinner). The room was very comfortable and clean and had a lovely view of the Thames and the staff were friendly and helpful.

The noise of the air conditioning was a little annoying, but better than opening a window and hearing aircraft and the M25! It would have been helpful to have instructions for the coffee machine (they are all different).

Clean and friendly. Pool was amazing and we hired a boat for a few hours that was very fun

We found the dinner buffet to be over priced but the breakfast one was well worth the money

Location, spa , comfortable and clean room

I arrived to check in at around 6pm, very very tired . I was 3rd in line to check in ; only one staff member facilitating check ins . Would I have been kept waiting if I was a business man ? This is disappointing. I have been a regular guest at The Runneymede and I’m used to better service.

Breakfast was amazing, like really good! The outdoor pool was nice.

There were heavy smokers at the pool with a vape and as its heavier than air it settles on top of the outdoor pool so everytime I came up for air I was smoking vape, which was not nice. Also there were lots of white towels used about, so was not sure where to sit or put my stuiff when clearly people had just left stuff about rather than putting it in the used towel bin. The indoor spa had some nice stuff but lots of plastic cups left about, used white towels again but people walking poolside in trainers/shoes with no bags on their feet which worries me.

Lovely spa area. Huge plus with outdoor pool with plenty of seats. Large lounge and restaurant areas. No queuing for breakfast. Great selection on the buffet for dinner and breakfast. Lovely setting by the Thames.

Rooms are small and there was a strange odour in one of the rooms.