Nice location. Greenery everywhere. private beach. Friendly Staff.

Stony beach. Rooms need a bit of refurbishment for 5 star standards.

We liked the position of the hotel, the premises and gardens are very well kept; there is a big pool, as well as a private beach, all very well kept. Service at the pool and at the beaches works well, there was staff going around all the time asking if we wanted to order something. Huge breakfast buffet, with everything you could immagine, from pancakes to scrumbled eggs, french pastries, muesli, cakes ... everything. Same goes for the evening buffet, a selection of Greek dishes plus international cuisine. A very good wine list, we really enjoyed our stay when it came to eating, also because the staff at the main restaurant was always very quick and friendly.

The hotel is 5-star; that goes perhaps more for the gardens, the pool and the food. When it came to our room (3rd floor): furniture seemed rather from the 90s, and the room was small for our taste. We found the bathroom near to unacceptable for a 5-star hotel. Everything was clean, that was not the problem: but it seemed old, from 30 yrs. ago. Room cleaning was very slow, sometimes we had to go to the reception at around 3pm to ask the room be made. General advice to whom this hotel might be suited: families with children. If you're looking for a romantic couple relax hotel, don't bother with this one. There were mostly ill-educated children everywhere, sorry folks!. The pool is so large you could actually swim, if you only could. But you can't because all the children are in the pool, and not at the nearby childrens' pool. So the pool area was actually loud and crowded, forget about taking a nap or reading a book. Some food at the buffet got so utterly destroyed by children (not guided by their parents) that you did not want to take from it. Dinner time: dinner stops at 9.30pm. Coming from a Mediterranean country (Italy), this was rather early for us as our normal dinner time would be around 9/9.30pm. - From our point of view, we suggest to extend at leat to 10pm.

The hotel has a great base with few pools, private beach and few restaurants the food in which is amazing. The rooms are nice and clean.

big,spatious. the gardens

room was too small, amortized. the a/c was too loud. food was below average.

Everything is just perfect for a relaxing holiday. Awesome food, perfect beach, great facilities with a relaxing atmosphere, and a lot of green scenery around. Live jazz music at the beach was a great surprise :)

everything was perfect!

A really beautiful hotel, wide and quiet, really nice room, great facilities and activities for kids, great restaurants, pools and a beautiful private beach. Great staff and service

Room cleaning could have been more thorough, towels and ropes weren’t changed and the mugs and spoons weren’t replaced or cleaned as needed.

The staff was super nice and helpful. Food was very good. One night when the children wanted something different the chef prepared for them a special meal. So nice and accommodating!

Gym opens at 9:30am....too late.

1. Service. All the stuff is well prepared and ready to help. Big highlight to Despina, the Customers Relations Manager of the Hotel that is always keen to help with prompt, quick and efficient solutions to your problems. 2. Breakfast and Food. The quality is very high, usually I'm not a fan of buffet but in this case I was positively surprised by the variety and the freshness of the food. 3. Gym & Spa. It is always nice to find these kind of facilities already included in the price and easily accessible. 4. Beach. A blue flag is there to remind you about the quality and the cleanliness of the water. Swimming and chilling on the beach It's definitely the best experience in the Resort

1. The inner pool inside the Spa area is opened for adults but also for kids and families. Not the best experience considered that usually Spa's are quiet and chilled areas. 2. An additional pool for "Couples/adults only" is needed. I understand that the main customers target of the hotel are families with kids but, having a dedicated area just for adults, I think It would definitely help Kassandra Palace to broaden and please a wider customer base 3.Timings. Maybe it would be helpful to expand the timing to access to the external pool. The current one, from 10.15 to 18.15, it's maybe too short considering that the sunset it's never before 7.30pm in summer 4. Slighlty increase the service at the beach. Having a dedicated person to clean and tidy the beds and the spaces could help to increase the quality of the beach

The grounds (outside) are extremely well kept. One of the a la carte restaurants served great food, (Fiki Fiki) the other just average.

in light of some reviews I read here I just want to say - this isn’t a 5 star hotel. Nor I was expecting it to be. rooms are just average really. beds are really bad (like really bad) and so are the room showers. staff looked constantly overwhelmed,perhaps training is required. gym area was poor. there’s a lot of good things going for the hotel but for sure room for improvement.

- Poor quality food

We stayed in Kassandra Palace for a second time and we really enjoyed our stay there. There are upgrades every year and the staff is very friendly. Thanks to Despina for all help during our stay. We highly recommend this hotel

The property was beautiful and spacious . easy access to the beach. beach was nice also , clean and comfortable.

staff were very unaccommodating. Too many kids which as lovely as they are means the beach time is not very relaxing. beach cocktails terrible. rooms are dated even though they say hotel is newly refurbished. beds uncomfortable .

Everything!

Nothing!

Houskeeping and Guest Relationship are doing a great job

Not renovated. You can see 5* Standard only on expensive prices. Instead on renovating the 2 ala card restaurants which vere almost empty every day should have renovated the rooms, kids area and public spaces.