Péssimo atendimento. Zero de empatia.

The location

Room too small, tight elevators, breakfast just ok.

Excellent location

- Poor gym and swimming pool - Not all staff at the reception desk able to speak English

The reception team does not interested of my invoice request. I told the reception team that this was a business trip, so they didn't care about it !!!! How can Raddisson do this?

Excellent location. Excepcional staff. Ana, at the reception desk, was amazing.

Great hotel! The location is incredible, close to all the nice restaurants and stores. The neighborhood is also quite safe, so we could walk around at any time. The hotel was quite clean, smelled nice and had good breakfast.

The gym is terrible, might as well close it and tell guests the hotel doesn't have a gym. The coffee isn't great, but the silver lining was that we could explore the AMAZING coffee options in the neighborhood.

friendly and efficient teams. front office team, breakfast team and housekeeping all outstanding

this is feedback and not a complaint; bathrooms were a bit small

close to Av. paulista

the Room it's not comfortable

location

it needs renovation . modest breakfast

great location and very good breakfast

The Staff is the best! Especially the receptionists, they are very friendly and helpful!

The lobby's carpet is dirty, so it makes the entire area look dirty.

Location is amazing, great area of the city.

location

The staff(lady) during check in was short and rude. she completely bended my brand new passport in order to make a copy of it. she was just acting annoyed and didn’t fully explain anything in a proper manner. There wasn’t any service to bring my luggage up, since I was traveling internationally i had large suitcases and asked for help. She seemed annoyed and kept throwing my luggage around, specially when the key didn’t work in the elevator. It was just a strange vibe and I considered leaving but it was very late.

everything

nothing

beautiful rooms and service

the Pool is to small and not clean

the location is unbeatable! lots of cafes and restaurants around. walking everywhere. the hotel room is new and comfortable . it’s just too expensive for what it is but it’s São Paulo. breakfast is very nice .

please read the above

The highlight is location

The wardrobe dor wasn’t working properly, the internet didn’t work any day, any time, the room door wasn’t closing well