Easy to find, central location near shops and restaurants, friendly service. We arrived a bit early and were shown to our rooms immediately. The room was a nice size and quiet.

Bed could have been softer!

Great location and a very nice room. Breakfast was good.

We didn't get any maid service over our 2 night stay. The bathtub had no curtain.

Perfect night in Rethymno with my daughter. Perfect location,spotless clean,all restaurants and bars 2 minute walk,nice friendly staff,felt very safe,hot tub, TV, breakfast. Zero complaints. .....recommended 🧡

In a great spot at the center of the old town but at the same time really quiet. The atmosphere is amazing as the building is really old and used to be a hammam. The people running the hotel are really kind, friendly and helpful so it made our stay really a pleasure!

very nice hotel in the old city, breakfast available, room nice

only one staff there who hardly spoke English, common area for breakfast not heated. Parking outside old city only, difficult to find and get to hotel

Breakfast was lovely, with thoughtfully chosen gluten-free breads for me and lovely pastries for my partner. Great coffee and freshly squeezed orange juice.

Very polite and helpful hosts. Breakfast was delicious, room was stunning and bed was very comfortable.

I recently stayed at a 5-star hotel in Rethymno and was extremely disappointed with my experience. Upon arriving at the hotel, I discovered that the hammam was not functioning due to COVID-19 restrictions. Additionally, the hydromassage in my room did not have any safety protection covers, which was a concern for me. Furthermore, when I checked the bathroom, I noticed that the wooden panel under the sink had visible mold on it. This was not only unsightly, but it also raised concerns about the overall cleanliness of the room. During my stay, there was a bar located near my room that played loud music until 3am, making it difficult for me to get a good night's sleep. To make matters worse, the mattress in my room was extremely uncomfortable, and I struggled to get a good night's sleep. The breakfast offered at the hotel was also not up to par for a 5-star establishment. The selection was limited and the quality of the food was not at the level I was expecting. In addition to these issues, the noise level in the hotel was very high, and I could easily hear other guests walking by my room. Overall, I was extremely disappointed with my stay at this hotel and do not feel that it was worth the money I paid. The lack of functioning amenities, cleanliness issues, and noise level were all major concerns for me. I would not recommend this hotel to others.