Napoliday

Posizione perfetta, vicinissima a localini, negozi e alla via che porta in piazza plebiscito e via Toledo a pochi minuti a piedi. Taxi sotto il palazzo. Camera pulita e asciugamani puliti ogni giorno. Self check-in eccellente

The apartment is located in a very quiet area away, steps away from Via Chiaia, in a very secure building. While small the lift made easy work of getting luggage to the apartment. The communication with the staff was prompt in response and provided great checkin details. A/C throughout the apartment was exceptional! The apartment was clean Kitchen provided adequate crockery, cooking utensils and cutlery. A pleasant surprise was that fresh towels were provided daily, together with cleaning. Despite the hi cups (see below) I would recommend the apartment .

While the apartment description included a clothes drying rack, the only rack was a small, rusted and dirty metal rack, outside the kitchen window. Upon enquiring with the staff, I was advised that clothes were dried outside in Naples, and unfortunately no other option was available. When I advised the state of the rack, was told to clean it, which was i possible. Thankfully I gravel with a portable line which I strung up inside. I experienced two separate power failures in the apartment which left me in total darkness. Thanks to the torch function on the phone I was able to rest the tripped main switch which did not restore the power. Communication via Whatsapp was timely, but was told there is a power outage in Naples. I advised that the neighbours had power and all the lights in the stairwells, landings were on ( these were not emergency lights). The power was restored only to trip again soon after. I advised the host that I suspected the iron was faulty as I was ironing at the time with the a/c on. I stopped ironing. Staff came to the apartment the following morning and advised that when using the iron or washing machine, the A/c units were to be off as it caused a power overload. That night the power failed again…..again I advised the issue and the power restored. A replacement iron was provided the next day. Both irons had twisted cords with worn cords exposing the wire bundle. Opportunities for improvement: 1. At checkin advise guests of the power overload issues and to not use iron with a/c on OR alternatively have signage in the apartment to advise the same 2. Consider providing a torch in the event of power failures as not all guest may be able to retrieve phone or even have torch function on their phone. 3. Provide a foldable clothes rack.

Posizione eccellente! Il personale molto cordiale

La posizione e la qualità degli arredi

A fronte di un dichiarato di 26m2, la stanza era 14m2 (3,66*4) e il bagno 3,5m2