Harmony Saigon Hotel & Spa

proximity to major landmarks

facilities not really value for money. old hotel

Buffet breakfast, doormen particularly the afternoon/late evening they were very kind and friendly.

Would have been better if the rooms had balcony. Lighting in the room could be a bit brighter.

8.5 rating out of 10 for the BF

Roof in main entrance lecked during heavy rain.

great central location, with plenty of conveniences within walking distance. the door men, security & dining staffs were excellent. they were not only helpful and welcoming but also genuinely proactive and friendly, which made our experience very pleasant. breakfast had a limited selection, but everything was carefully and neatly prepared. there could have been more vegetables, though, and the options were the same every day

the room was small and quite noisy, with sounds from neighboring rooms easily carrying through. i booked a king room but was given a queen instead. since i arrived late, tired, and just wanted to sleep, i didn’t bother asking to change rooms, but i was still quite unhappy that the change was made without any prior notice or checking with me. the window also doesn’t have blackout curtains, as shown in the photos, so the room stays very bright at night, which can make it difficult to fall and stay asleep. light sleepers should keep this in mind. i had to rely on my own sleep mask and earplugs. the front desk was the worst experience, different staffs repeatedly seemed inexperienced, not just with the room mix-up but also in the way they handled guests. they often asked unnecessary or oddly specific questions with cold, expressionless faces, dismissive manner and an air of condescending attitude which made the interactions feel more like an interrogation than customer service. overall, it ranged from very unpleasant to simply annoying